Director, Business Banking Relationship Manager, Providence, RI (REMOTE)

Banco Santander SA; Rhode Island; Hybrid; USD 109,000 - 180,000; Full time

Job summary

Santander seeks a Director, Business Banking Relationship Manager in Providence, RI (REMOTE). The role focuses on acquiring, retaining and expanding business banking relationships across client segments, delivering financial solutions, and mentoring team members.

Required are 12+ years in business banking or lending, a business/finance degree, and strong communication, negotiation, and analytical skills. The position offers remote work with competitive compensation and a broad benefits package.

Qualifications

• Bachelor’s degree in business, finance, or related field.
• 12+ years in business banking relationship management or lending.
• Experience in community relationships for business development.
• Knowledge of banks' credit and deposit products.
• Ability to interpret financial statements and cash flow.
• Strong analytical, consulting and negotiating skills.
• Recognizes cross-sell and revenue opportunities.
• Ability to manage an existing portfolio.
• Excellent communication, presentation and reasoning skills.
• Knowledge of banking regulations and policies.
• Ability to coach and mentor teammates.

Responsibilities

• Acquire, retain and expand business and consumer banking relationships.
• Manage and grow client relationships across products and services.
• Develop internal relationships to provide financial solutions.
• Advise clients on financial strategies and solutions.
• Stay informed on industry trends and regulations.
• Address customer service issues with ownership and follow-up.

Skills

Relationship management

Financial statement analysis

Cross-selling

Negotiation

Portfolio management

Communication skills

Compliance knowledge

Mentoring

Community engagement

Strategic thinking

Problem solving

Education

Bachelor’s degree in Business/Finance

Tools

Microsoft Office

Job description

Director, Business Banking Relationship Manager, Providence, RI (REMOTE)

Country: United States of America

It Starts Here

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make

The Director, Business Banking Relationship play a vital role in Santander banking experience by acquiring, retaining and expanding banking relationships of both the business and consumer clients. Maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products. Develops, advises, manages and retains client relationships. Business development of new commercial client relationships. Develop internal relationships in order to provide comprehensive financial solutions to clients from all areas of the bank. Advises clients on financial solutions and strategies. Be aware of banking industry and industry specific trends. Handle customer service issues by conducting research, taking ownership and following up with on a daily basis as necessary until conclusion.

What You Bring

• Bachelor's Degree or equivalent work experience: Business, Finance, Economics, or equivalent field. - Required.
• 12+ Years Business Banking Relationship Manager role and/or related Business lending experience. - Required.
• Engage in community relationships and activities for business development.
• In-depth knowledge of banks, credit and deposit products.
• Ability to understand and interpret financial statements and cash flow analysis.
• Superior analytical, consulting and negotiating skills.
• Recognizes cross-sell and revenue generating opportunities.
• Ability to manage existing portfolio.
• Excellent communication, presentation and reasoning skills.
• Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Ability to coach and mentor other team members.

Certifications: No Certifications listed for this job.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know

Base Pay Range: Minimum: $108,750.00 USD Maximum: $180,000.00 USD

We Value Your Impact

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.

Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.