Director, Business Applications - Process Automation/AI

TriNet; Atlanta (GA); On-site; USD 122,000 - 269,000; Full time

Job summary

A human resources solutions provider is seeking a Director of Business Applications in Atlanta, GA. The role involves strategic leadership, overseeing the implementation of enterprise-wide systems for process automation and optimizing technology solutions to align with business goals. Ideal candidates will have 12+ years of relevant experience and strong technical and leadership skills, particularly within HR and business systems.

Benefits

Medical, dental, and vision plans

Life and disability insurance

401(K) savings plan

Employee stock purchase plan

Paid time off and holidays

Qualifications

• Typically 12+ years in business systems management, IT leadership, or a similar role.
• Strong technical knowledge of enterprise-level systems.
• Excellent leadership and people management skills.

Responsibilities

• Provide strategic leadership for the implementation of business systems.
• Develop and implement business applications strategy.
• Collaborate with stakeholders to understand needs and enhance systems.

Skills

Leadership skills

Technical expertise

Project management

Analytical mindset

Collaboration

Education

Bachelor's Degree

Tools

Oracle Fusion

Salesforce

Microsoft Power Platform

Job description

Director, Business Applications - Process Automation/AI

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Director, Business Applications - Process Automation/AI

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Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

As the Director of Business Applications, you will provide strategic leadership, responsible for the successful implementation, optimization, and maintenance of our enterprise-wide business systems and applications. You will collaborate closely with cross-functional stakeholders, including Technology, People Team, Finance, and other departments, to align technology solutions with business objectives. This role requires a combination of strong leadership skills, technical expertise, and a deep understanding of business processes to drive operational excellence and support organizational growth. You may also oversee some Business Analyst team members.

Implementation and ongoing usage experience with AI-powered process automation and AI Agents to transform business workflows, including:

• Development and integration of AI agents, LLMs, and automated workflows
• Business Process Discovery (BPD)
• Robotic Process Automation (RPA)
• Intelligent Document Processing (IDP)
• Business Process Orchestration (BPO)
• System Integration and Interface Enablement (iPaaS)
• Agentic Process Automation (APA)
• Automation Practice (Adoption & Operational framework)
• Hyperautomation future state (Workato, Microsoft, etc.)
• AI practices and compliance
  
  
  

Preference For Working Knowledge Of Process Automation Via

• Oracle Fusion, Oracle HCM, Oracle CDP/CDM
• Salesforce
• ServiceNow
• Microsoft Power Platform
  
  
  

What You Will Do

• Team Leadership: Provide visionary leadership, mentorship, and guidance to team members, fostering a high-performance culture, and ensuring the team's professional development.
• Business Applications Strategy: Develop and implement a comprehensive business applications strategy and roadmap, aligning technology solutions with business goals and driving operational efficiency and effectiveness.
• Systems Implementation and Optimization: Oversee the implementation, configuration, and optimization of business applications, ensuring they meet business requirements, adhere to best practices, and align with security standards.
• Stakeholder Collaboration: Collaborate closely with business stakeholders to understand their needs, identify opportunities for system enhancements, and align technology solutions with business processes and requirements.
• System Integration and Data Management: In coordination with the Data & Analytics team, drive system integration initiatives, working with GTO and external vendors to ensure seamless data flow and process automation between business systems. Establish and maintain data management practices to ensure data integrity and accuracy.
• Change Management: In partnership with Business Units, coordinate change management efforts related to business applications, ensuring effective communication, training, and user adoption. Drive organizational change to maximize the benefits of system implementations or upgrades.
• Business Process Analysis: Analyze existing business processes, identify opportunities for improvement, and recommend system enhancements or automation solutions to drive process efficiency and effectiveness.
• System Upgrades and Enhancements: In coordination with GTO Engineering teams, facilitate system upgrades, patches, and enhancements, ensuring minimal disruption and optimizing system performance. Collaborate with stakeholders to prioritize and execute enhancements aligned with business needs.
• Compliance and Security: Ensure business systems comply with relevant regulations, industry standards, and data security requirements. Collaborate with cybersecurity teams to implement and maintain robust security measures.
• Performs other duties as assigned
• Complies with all policies and standards
  
  
  

Education Qualifications

• Bachelor's Degree
  
  
  

Experience Qualifications

• Typically 12+ years business systems management, IT leadership, or a similar role, with a track record of successfully leading and managing teams.
  
  
  

Skills And Abilities

• Strong technical knowledge of enterprise-level business systems, such as ERP, CRM, HRIS, or financial systems. Experience with cloud-based systems implementation and management is desirable.
• Deep understanding of business processes and the ability to translate business requirements into technical solutions.
• Excellent leadership and people management skills, with the ability to inspire and motivate a team towards achieving goals and objectives.
• Strategic thinker with the ability to align technology solutions with business needs and long-term organizational objectives.
• Exceptional collaboration and communication skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Project management expertise, with the ability to manage multiple projects, prioritize tasks, and deliver results within established deadlines.
• Analytical mindset and problem-solving abilities, with a focus on continuous improvement and innovation.
• Change management experience, with a proven ability to lead organizational change and drive user adoption of new systems and processes.
• Strong knowledge of data management principles, reporting tools, and data analysis techniques.
• Understanding of compliance requirements, data privacy regulations, and security best practices.
  
  
  

Work Environment

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
  
  
  

The preferred location for this role is Atlanta, GA, and the salary range for this location is $122,200.00 to $268,900.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [e-mail] to request such an accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development, IT Services and IT Consulting, and Human Resources Services

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