Director, Building Operations

Chicago Housing Authority; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Vacation and sick leave

Medical, dental, vision insurance

Disability insurance

Pension/retirement plan with employer

Hybrid work schedule

Job summary

The Chicago Housing Authority seeks a Director of Building Operations to oversee maintenance and operations of critical building systems across CHA portfolios. You will set best practices, standardize processes and supervise staff and vendors in energy management, environmental, health and safety programs.

Candidates should have a relevant bachelor's degree and at least six years in facilities management or related fields, with strong leadership and communication skills.

Qualifications

• Bachelor’s degree in Architecture, Design, Engineering or Environmental Policy, or equivalent experience.
• At least six years in facilities management, engineering operations, or related fields.
• Knowledge of LEED, HUD regulations, CHA policies, and reporting requirements.

Responsibilities

• Develop policies and procedures for operations and documentation for reporting.
• Set strategic direction for Building Operations aligned with CHA goals.
• Oversee energy consumption, utility management, and energy performance contracts.
• Manage contracts with vendors and building system consultants.
• Lead cross-disciplinary teams and respond to emergencies.

Skills

Verbal communication

Written communication

Interpersonal skills

Prioritization

Organizational skills

Analytical skills

Multi-tasking

Education

Bachelor's degree in Architecture/Design/Engineering/Environmental Policy

Tools

Word

Excel

PowerPoint

Job description

The Director of Building Operations will manage all activities related to the CHA's operations and maintenance of critical building systems. This position will focus on establishing best management practices, process and documentation standardization for critical buildings systems across all CHA portfolios. Reporting to the Deputy Chief, Capital Construction Director supervises relevant CHA staff and vendors related to building preventative and routine maintenance, environmental, health and safety operations, health and safety, and energy management.

DUTIES AND RESPONSIBILITIES

• Develop policies and procedures for implementation by Professional Property Managers and site building engineers, such as work order and fixed asset documentation for reporting within CHA system of records
• Establish and execute strategic direction for the Building Operations team in alignment with CHA goals.
• Manage partnerships that provide outside funding for energy efficiency projects in alignment with the CHA’s Capital Improvement Program
• Provide oversight for CHA' s energy consumption and utility management.
• Direct improvements to CHA's energy consumption monitoring systems.
• Collaborate with the environmental, health and safety program for compliance with applicable HUD, State and local regulations.
• Maintain current working knowledge of emerging technology for mechanical, electrical and plumbing (MEP) systems.
• Participate in reviews of CHA plans for existing and new housing developments to ensure maximum efficiency and ease / ability to maintain new or improved system components is incorporated into design and construction plans.
• Manage and ensure compliance with new and existing Energy Performance Contracts.
• Oversee the management of multiple contracts with vendors; inclusive of routine and preventative maintenance and repair service providers, critical building system consultants, as well as material and supply distributors and MEP contractors.
• Facilitate meetings as part of interdisciplinary capital and maintenance improvement program implementation teams.
• Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity. Motivate employees with recognition and career growth opportunities.
• Oversee and manage the functions, short and long-term goals, standards and performance of subordinate staff.
• Respond to emergencies and conduct on-going inspections of CHA buildings.
• Perform other duties as assigned.

QUALIFICATIONS

A Bachelor's degree in Architecture I Design, Engineering, Environmental Policy, or a related field or the equivalent combination of skilled trades and related work experience. A minimum of six plus years of related experience with emphasis on Facilities Management, Engineering Operations, Vendor Management, Project Management/Construction and Consulting. Knowledge of LEED standards, HUD regulations (preferred but not required), knowledge of CHA policies, and reporting requirements governing energy efficiency and facilities management.

Excellent verbal, written and interpersonal skills. Ability to prioritize multiple tasks. Strong organizational and analytical skills. Strong desktop computer skills including Word, Excel, Power Point. Ability to work on multiple assessments.

Applicant must be able to travel to CHA properties for operational oversight, construction assistance or emergency response. Must be available to respond to crisis twenty-four hours a day, seven days a week.

BENEFITS AT-A-GLANCE

• Vacation, Sick and Personal, competitive PTO package
• Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Insurance
• Brightstar 529 College Savings Plan
• Identity Theft Protection
• Hospital Indemnity Insurance
• Voluntary Critical Illness Insurance
• Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
• Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
• Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA’s established policies and procedures.

Grade: S10

FLSA: Exempt

Union: None