Director, Builder Ops & AI-Driven DevOps

Amazon Inc.; Seattle (WA); On-site; USD 264,000 - 350,000; Full time

Job summary

Amazon seeks a Director of Software Development to lead Builder Operations (Builder Ops), the team that builds tools and services for DevOps across AWS, Retail, Devices and beyond. The leader will define how humans and AI agents run production at machine-speed while preserving reliability and security.

The role will grow a multi-team engineering organization, shape long-term roadmaps, and influence senior leadership through clear narratives and data to drive strategic decisions.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent work experience.
• 10+ years of software development experience, including architecting fault-tolerant, highly available systems at scale.
• 5+ years managing people, with 3+ years managing multiple managers or teams.
• Experience developing long-term technical vision and strategy and influencing leadership decisions.
• Experience delivering large-scale, customer-facing products on scalable architecture.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for Builder Ops, connecting it to builder impact: code quality, reliability, security, developer productivity, and the shift to agent-supervised development.
• Own Amazon's incident management, change management, and operational-safety capabilities across all regions.
• Drive agentic operations, defining how AI agents and human operators collaborate at Amazon's safety bar at machine-speed.
• Lead and grow a multi-team engineering organization: develop leaders, attract Principal Engineers, and build the leadership bench.
• Drive product quality and operational excellence end to end while accelerating innovation velocity.
• Partner across ASBX and Amazon to align execution with strategy and orchestrate shared solutions.
• Influence strategy and technical direction at the most senior levels of the company through clear written narrative and data; briefs at CEO-level reviews.

Skills

Software development leadership

People management

Technical vision

Large-scale delivery

Education

Bachelor's degree in Computer Science or related field

Master's or PhD in CS or Engineering

Job description

Amazon seeks a Director of Software Development to lead Builder Operations (Builder Ops), the team that builds tools and services for DevOps across AWS, Retail, Devices and beyond. The leader will define how humans and AI agents run production at machine-speed while preserving reliability and security.

The role will grow a multi-team engineering organization, shape long-term roadmaps, and influence senior leadership through clear narratives and data to drive strategic decisions.