Director, Banking (Treasury Management & Payments)

West Monroe; Seattle (WA); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Unlimited flexible time off

Ten paid holidays

Ten weeks paid parental leave

Job summary

West Monroe is seeking a Director of Treasury Management and Payments to advise senior executives and lead transformation programs for financial institutions across Treasury Management, Payments, and Commercial Banking. You will shape solutions, drive revenue growth, and develop teams within the Financial Services practice.

This role requires deep industry expertise, a track record of executive relationship building, and the ability to deploy AI-driven insights, modernize platforms, and navigate

Qualifications

• 15+ years of Financial Services and/or professional services consulting experience, including significant Treasury Management, Payments, or Commercial Banking leadership experience.
• Deep expertise across Treasury Management and Payments products, operations, sales, technology, risk, and customer experience.
• Experience with commercial banking, treasury management, and payments technologies, including commercial online banking platforms, payment solutions, nCino, CRM platforms, or related financial services technologies.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Ability to travel 25 to 50%.

Responsibilities

• Serve as a trusted advisor to senior and C-level executives, helping clients address complex Treasury Management, Payments, and Commercial Banking priorities.
• Lead large-scale transformation initiatives spanning operating model, sales effectiveness, product strategy, payments modernization, customer experience, platform modernization, M&A, risk controls, and organizational change.
• Provide oversight for engagement scope, staffing, financial performance, risk, quality, and executive communications.
• Apply deep industry expertise to translate business needs into practical strategies, operating models, technology roadmaps, and implementation plans.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Skills

Treasury Management

Payments

Commercial Banking

Leadership

AI in workflows

Executive communication

Travel flexibility

Tools

nCino

CRM platforms

Generative AI tools

Job description

Are you ready to make an impact? West Monroe is seeking a Director, Treasury Management and Payments to help financial institutions transform commercial banking, treasury management, and payments capabilities. This leader will advise senior executives on growth, operating model, technology, customer experience, risk, and modernization initiatives while leading complex engagements and expanding West Monroe’s presence in the market. Drawing on deep Treasury Management, Payments, and Commercial Banking expertise, this role will shape solutions that create measurable client value while developing teams and advancing our Financial Services practice.

What You Will Do

Client Delivery

• Serve as a trusted advisor to senior and C-level executives, helping clients address complex Treasury Management, Payments, and Commercial Banking priorities.
• Lead large-scale transformation initiatives spanning operating model, sales effectiveness, product strategy, payments modernization, customer experience, platform modernization, M&A, risk controls, and organizational change.
• Provide oversight for engagement scope, staffing, financial performance, risk, quality, and executive communications.
• Apply deep industry expertise to translate business needs into practical strategies, operating models, technology roadmaps, and implementation plans.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Business Development

• Build and expand executive relationships across banks, credit unions, and other financial institutions.
• Originate, shape, and close consulting opportunities aligned with Treasury Management, Payments, and Commercial Banking priorities.
• Lead solution development, proposals, pricing, negotiations, and executive presentations for complex pursuits.
• Develop a strong market presence through industry relationships, thought leadership, conferences, and strategic alliances.
• Partner across West Monroe practices to bring integrated business and technology solutions to clients.

Practice Development

• Develop and expand Treasury Management and Payments offerings, methodologies, accelerators, and market perspectives.
• Mentor and develop consultants and emerging leaders while supporting recruiting and performance development.
• Share subject matter expertise across Financial Services and strengthen collaboration across practices and alliance partners.

What You Will Bring

• 15+ years of Financial Services and/or professional services consulting experience, including significant Treasury Management, Payments, or Commercial Banking leadership experience.
• Deep expertise across Treasury Management and Payments products, operations, sales, technology, risk, and customer experience.
• Experience leading complex business and technology transformation programs.
• Proven success developing executive client relationships, originating opportunities, and contributing to revenue growth.
• Experience with commercial banking, treasury management, and payments technologies, including commercial online banking platforms, payment solutions, nCino, CRM platforms, or related financial services technologies.
• Strong leadership, analytical, problem-solving, communication, and executive presentation skills.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Ability to travel 25 to 50%.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to work permanently in the United States without sponsorship.

Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.

National

$200,000—$250,000 USD

• Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
• Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
• Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visitwww.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail].

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to [e-mail].

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.