Director & Associate General Manager - Health Plan Channel

Included Health; United States; Remote; USD 161,000 - 268,000; Full time

Job summary

Included Health seeks an Associate General Manager to lead business strategy and performance for the health plans channel. This role involves collaboration across teams to grow the business, monitor key performance metrics, and evaluate opportunities for expansion. The ideal candidate will have substantial experience in health plan strategies and strong analytical skills.

Benefits

Remote-first culture

401(k) savings plan

Comprehensive medical coverage

Paid Time Off (PTO) and Discretionary Time Off (DTO)

12 weeks of 100% Paid Parental leave

Fertility coverage for family building

Work-from-home reimbursement

Qualifications

• 10+ years of relevant professional experience in commercial strategy.
• Experience leading strategic and high-stakes projects.
• Demonstrated experience driving successful sales and partnerships.

Responsibilities

• Define and monitor key metrics across bookings and revenue growth.
• Translate performance insights into priorities for action.
• Develop long-term growth strategy and financial model for the channel.

Skills

Analytical capabilities

Collaboration

Leadership

Education

Bachelor's degree or equivalent practical experience

Job description

Included Health’s Care Delivery General Management team is responsible for the P&L of our portfolio of clinical products, which deliver services to millions of members each year across health plan, enterprise, and direct-to-consumer channels. As an Associate General Manager on the team, you will lead the overall business strategy and performance of our largest channel, health plans– guiding how and what we sell to maximize value for our health plan clients and members. You will report to our Sr. Associate General Manager.

You will collaborate across the organization to design and accomplish a cohesive, long-term growth vision for our health plan channel, including business line and product expansion. You will understand the needs of health plan buyers and consumers inside and out, identifying market trends and client insights to guide prioritization and resource investment decisions for your channel. You will flex between strategist and operator mindsets, ensuring execution against tactical priorities that map to Included Health’s long-term goals.

Your daily work includes a mix of business strategy (e.g. analyzing trends in the health plan space, building business plans, identifying partnership opportunities), product vision (e.g. developing a POV on how to build solutions that address health plan needs), operations (e.g. identifying and sizing important scale opportunities), and commercial execution (e.g. supporting complex sales efforts and strategic client projects).

Responsibilities:

• Define and monitor key metrics for your channel across bookings, revenue growth, scale, engagement, member experience, and clinical value, partnering across teams to ensure execution against the daily activities necessary for business success.
• Translate performance insights and competitive intelligence into priorities for organizational action, designing and leading cross-team initiatives to respond to challenges and opportunities in your channel.
• Develop the long-term growth strategy and financial model for your channel, leading decisions around pricing, packaging, and technical/operational resource allocation to deliver the highest impact.
• Collaborate with our Sales and Customer Success teams to develop engagement plans for strategic prospects and clients– translating market feedback into our product design, leading the assessment of new business opportunities, and guiding tradeoffs between revenue and margin to optimize overall channel performance.
• Evaluate opportunities to enter new lines of business within your channel, building executive support for your business cases, scoping entry requirements, and leading launches.

Qualifications and Requirements:

• Bachelor's degree or equivalent practical experience
• 10+ years of relevant professional experience, with at least 5 of those years focused on health plan commercial strategy internally at a carrier, in a management consulting role, or at a technology company selling into health plans
• Demonstrated experience driving successful sales, partnerships, or go-to-market strategies
• Strong analytical capabilities
• Ability to effectively collaborate and influence across all organizational levels
• Experience leading strategic and high-stakes projects that provide measurable top and bottom-line impact.

Physical/Cognitive Requirements:

• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• Occasional travel

The United States new hire base salary target ranges for this full-time position are:

Zone A: $161,410 - 205,800 + equity + benefits

Zone B: $177,551 - 226,380+ equity + benefits

Zone C: $193,692 - 246,960 + equity + benefits

Zone D: $209,833 - 267,540 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more atincludedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.