Director, Assisted Living Operations & Care Leadership

Platinum Communities; Schofield (WI); On-site; USD 85,000 - 115,000; Full time

Job summary

Platinum Communities is seeking a Director to serve as the direct assistant to the Administrator, overseeing daily operations, care coordination, staff management, and regulatory compliance. The role focuses on high-quality resident care, safety, and administrative support in a Wisconsin community.

Responsibilities include operational leadership, ISPs oversight, team supervision, reporting, and ensuring HIPAA compliance.

Qualifications

• Must be 18 years or older.
• Valid Driver's License and ability to pass MVR.
• High school diploma or equivalent required; post-secondary education in healthcare, human services, or management preferred.
• Minimum of 2 years’ experience in assisted living, senior care, or CBRF/RCAC environment.
• CBRF certifications required or ability to obtain upon hire.

Responsibilities

• Assist Administrator in managing overall operational performance.
• Lead the community in Administrator’s absence.
• Create and maintain reports (weekly, monthly, quarterly).
• Participate in quality assurance and quality improvement initiatives.
• Ensure compliance with Wisconsin DHS 83/89 regulations and company policies.
• Oversee ISPs and annual resident assessments, care planning meetings, and documentation.
• Coordinate resident appointments and transportation.
• Supervise, train, and support staff; participate in performance evaluations.
• Manage staffing schedules and on-call rotations.
• Maintain confidentiality per HIPAA and company policy.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

EMARs proficiency

Education

High school diploma or equivalent

Post-secondary education in healthcare or management preferred

Tools

EMARs

Documentation platforms

Job description

Platinum Communities is seeking a Director to serve as the direct assistant to the Administrator, overseeing daily operations, care coordination, staff management, and regulatory compliance. The role focuses on high-quality resident care, safety, and administrative support in a Wisconsin community.

Responsibilities include operational leadership, ISPs oversight, team supervision, reporting, and ensuring HIPAA compliance.