Director, Applied Science, Prime Video Personalization & Discovery

Prime Video & Amazon MGM Studios; Seattle (WA); On-site; USD 262,000 - 350,000; Full time

Job summary

A leading company in the entertainment industry is seeking a Director of Applied Science for their Personalization & Discovery team. This role involves driving machine learning and AI initiatives to enhance user experience across Prime Video platforms. The ideal candidate will have extensive experience in machine learning, a passion for entertainment, and proven leadership abilities.

Qualifications

• 15+ years experience in recommendation systems and machine learning.
• Proven track record of managing science and engineering teams.
• Excellent communication skills for technical presentations.

Responsibilities

• Oversee the design of the ML stack and ensure quality of models.
• Build AI and optimization solutions to enhance customer experience.
• Direct management of science and engineering managers.

Skills

Machine Learning

Artificial Intelligence

Natural Language Processing

Generative AI

Recommendation Systems

Education

M.S. in Computer Science

Ph.D. in Computer Science

Job description

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Description

About Prime Video:

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

About The Team

Prime Video Personalization and Discovery (PVPD) is dedicated to creating a highly personalized content discovery experience that not only delights our customers but also drives both short-and long-term business goals. Our scope includes personalized recommendations, search, marketing, and the advanced machine learning technology and infrastructure that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI.

To drive these efforts, Prime Video is seeking a visionary science leader to spearhead our investments in machine learning (ML) and artificial intelligence (AI). As a Director of Applied Science, you will report directly to the VP of PVPD and oversee a large organization delivering against our ML strategy, overseeing the design of our ML stack, and ensuring the quality of our models. Your success in this role will depend on your deep expertise in search, personalization, discovery, AI/ML, Generative AI, and your passion for entertainment. This is a unique opportunity to influence the future of television for billions of viewers worldwide. As a center of excellence in machine learning, we are committed to leading the way in adopting and advancing cutting-edge technologies. We publish our research internally and externally, and this role will place you at the forefront of applying Generative AI at scale, using Amazon’s rich datasets. You will have a direct impact on shaping the future of entertainment, driving massive customer experience improvements, and achieving critical business KPIs.

Key job responsibilities

As the Director of Applied Science, in the Prime Video Personalization and Discovery organization, you will be responsible for optimizing the complete customer experience, across the touch points throughout customers’ discovery journey. This includes building AI and optimization solutions, working with the business, product, engineering teams to deliver the optimal balance of customer delight and business outcomes. Responsibilities include direct management of science and engineering managers, along with senior engineers and scientists, setting vision and long-range technical strategy, product definition, roadmap planning, driving cross-functional execution, developing and maintaining experimentation and production services, owning ML and engineering excellence quality bar, and customer and stakeholder communication. Additionally, as our organization is growing, hiring top-notch managers, engineers and scientist will be a key focus.

Basic Qualifications

• M.S. in Computer Science, Machine Learning, or a related field.
• 15+ years experience in recommendation, search, natural language processing, machine learning, or a related field.
  
  

Expertise in large language models applications or demonstrated ability to develop this expertise quickly.

• Proven track record of leading and managing science and engineering teams in building complex, real-time systems involving AI, ML, NLP with successful delivery to customers.
• Demonstrated track record of project delivery for large, cross-functional projects with evolving requirements. Ability to take a project from requirements gathering and design to actual product launch.
• Excellent written and verbal technical communication with an ability to present complex technical information in a clear and concise manner to a variety of audience.
• Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead science efforts to meet timelines with optimal solutions.
  
  

Preferred Qualifications

• Ph.D. in Computer Science, Machine Learning, or a related field.
• Work with academic partners to support our in-house talent with direct access to research and mentoring.
• Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art for applied science.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $262,500/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A3007583

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Science, and Engineering

• Industries

  Entertainment Providers

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