Director, Applications Engineering

Rippling, Inc.; United States; A distancia; USD 204.000 - 280.000; Jornada completa

Descripción de la vacante

VulcanForms is seeking a Director, Customer Applications Engineering to lead the technical function that maps customer requirements to manufacturing capabilities. You will build and coach an Applications Engineering team, own inbound qualification, and partner with Commercial leadership on proposals and strategic pursuits.

This role blends deep technical leadership with customer-facing responsibilities in a rapidly growing advanced manufacturing environment.

Formación

• 12+ years in applications engineering, sales engineering, or technical product roles in manufacturing.
• 3+ years leading technical customer-facing teams.
• 6+ years in additive manufacturing part engineering.
• Track record of building or scaling a technical sales function.
• Able to assess feasibility quickly and explain constraints to diverse audiences.
• Player/coach mindset with pursuit ownership.
• Experience with product or manufacturing cost structures and pricing input.
• Strong written communication and documentation standards.

Responsabilidades

• Build, hire, and develop an Applications Engineering team, moving to vertical specialization as portfolio matures.
• Set team standards for feasibility assessment, concept design, and requirements documentation, and track metrics.
• Own the technical qualification process of inbound opportunities, filtering out poor-fit parts and programs.
• Produce or oversee first-cut design concepts and feasibility assessments with risks and tradeoffs.
• Design and execute a process to capture no-go part data and technical capability requirements.
• Serve as the senior technical partner to Commercial leadership on proposals and strategic pursuits.
• Ensure customer requirements are captured and turned into actionable documentation for NPI and BU teams.

Conocimientos

Applications engineering

Sales engineering

Team leadership

Additive manufacturing

Technical feasibility

Pricing input

Technical communication

Customer relationship

Proposal development

Cross-functional collaboration

Cost structures

Documentation standards

Descripción del empleo

Director, Customer Applications Engineering

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

The Director, Customer Applications Engineering builds and leads the technical function that connects customer product requirements to VulcanForms' manufacturing capability. You will own how VulcanForms evaluates technical fit early in the sales cycle, scoping out opportunities before they reach our product development teams, and build trust and value-based technical relationships with key customers from first conversation through onboarding & product development. We are looking for a player/coach who will be a senior technical voice alongside sales while building a team of applications engineers and evolving how we deliver value to external and internal customers.

Key Responsibilities

• Build, hire, and develop an Applications Engineering team, moving to vertical specialization as the portfolio matures.


• Set team standards for feasibility assessment, concept design, and requirements documentation, and track metrics that show the function's impact


• Own the technical qualification process of inbound opportunities, filtering out poor-fit parts and programs before they reach BU technical teams.


• Produce or oversee first-cut design concepts and feasibility assessments that highlight risks, constraints, and tradeoffs early, with credibility and customers' trust.


• Design and execute a process to capture “no-go” part data and technical capability requirements to support our product development process


• Serve as the senior technical partner to Commercial leadership on proposals, strategic pursuits, and executive-level customer conversations.


• Ensure customer requirements are fully captured and turned into documentation NPI and BU engineering teams can act on, so nothing is lost between customer intent and internal execution.

Qualifications

• 12+ years in applications engineering, sales engineering, or technical product roles in a manufacturing environment, including 3+ years leading technical customer-facing teams.


• 6+ years in additive manufacturing part engineering


• Track record of building or scaling a technical sales function, including hiring, setting standards, and defining processes across functions.


• Able to assess technical feasibility quickly and explain constraints and tradeoffs to technical, commercial, and executive audiences, both internally and with senior customer stakeholders.


• Comfortable working as a player/coach, carrying key pursuits personally while developing a team.


• Experience working with product or manufacturing cost structures and giving technical input to pricing decisions.


• Strong written communication; able to set documentation standards a team can follow and engineering teams can build from.


• A strong relationship-builder who is credible with sophisticated industrial buyers and trusted by internal engineering peers.

Preferred Qualifications

• Adjacent metal manufacturing experience (precision machining, casting, forging) will be considered if additive-specific background isn't available. Metal vs. Polymer is preferred


• Aerospace & Defense customer experience, including familiarity with qualification and certification requirements.


• Experience in an engineered-to-order or highly customized manufacturing environment with long, technical sales cycles.

VulcanFormsoffers a competitive salary and equitypackage.Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.In addition,VulcanFormsprovides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with companymatch.

The annual base salary range for this position is $203,980 to $280,470 and is eligible for additional variable compensation.