Director, Applications & Configuration Management

Hone Health; United States; Remote; USD 135,000 - 155,000; Full time

Job summary

A healthcare technology company is seeking a Director of Application Configuration Management to lead a remote-first team. This role involves defining configuration capabilities, optimizing processes, and mentoring staff. Candidates should have over 8 years of experience in IT operations and a strong grasp of configuration management principles. Benefits include a competitive salary, flexible work, and various health insurances.

Benefits

Competitive compensation and equity options

Health, dental, and vision insurance

Uncapped time off

Budget for technology tools

Qualifications

• 8+ years of experience in configuration management or IT operations.
• Deep understanding of configuration management principles and processes.
• Ability to analyze data and identify trends.

Responsibilities

• Evaluate and refine configuration management processes.
• Lead and mentor a team of configuration management specialists.
• Collaborate with IT and engineering teams on configuration.

Skills

Leadership

Communication

Problem-solving

Project management

Configuration management principles

Education

Bachelor's degree in a related field

Tools

Configuration management tools

Data analysis tools

Job description

Director, Applications & Configuration Management

Fully Remote

Overview

Hone is seeking a Director of Application Configuration Management to join our remote-first team. You will train under the VP of Operations and ultimately report to the COO. The role focuses on defining end-to-end configuration capabilities and building processes and infrastructure to support rapid deployment of new configurations as new medications and products are introduced.

Primary Responsibilities

• Continuously evaluate and refine configuration management processes, seeking opportunities for optimization and automation.
• Lead and mentor a team of configuration management specialists (currently one person), providing guidance, training, and support.
• Build the knowledge base that outlines Hone’s internal systems configuration capabilities.
• Build and manage the process that governs implementation of new configurations for newly introduced products/medications.
• Build and manage a change control process that governs ongoing updates to configurations for current products/medications.
• Maintain accurate and up-to-date configuration documentation for all applicable systems.
• Collaborate with IT, engineering, product/project management, operations, customer care, and clinical/medical teams to ensure effective communication and alignment related to new or changing system configurations.
• Evaluate, select, and manage configuration management tools and technologies.

Qualifications

• Bachelor's degree in a related field (e.g., Computer Science, Information Technology, Engineering) and 8+ years of experience in configuration management or IT operations.
• Strong leadership, communication, and interpersonal skills for leading a team and collaborating with stakeholders.
• Deep understanding of configuration management principles, processes, tools, and IT infrastructure.
• Ability to analyze data, identify trends, and develop solutions for configuration-related issues.
• Experience with project management methodologies and the ability to manage multiple projects simultaneously.
• Ability to multitask, prioritize, and adhere to deadlines with attention to detail and quality.
• Comfortable in a fast-paced, frequently changing environment.
• Creative problem-solving skills with a results-driven mindset.
• Ability to quickly learn new technology systems and communication tools.
• Ability to work autonomously and collaboratively.

Compensation & Benefits

Compensation: $135,000-$155,000

• Remote-first work environment
• Competitive compensation and equity options
• Health, dental, and vision insurance
• Short-term disability and basic life insurance
• Flexible Spending Accounts (FSAs) and Lifestyle Spending Accounts (LSAs)
• Uncapped time off and federal holiday observance
• Budget for technology tools (laptop, monitor, etc.)
• Company-sponsored activities for engagement (virtual and in-person)
• Waived Hone product membership fees

These benefits apply to full-time, regular employees.

Equal Opportunity & Accommodation

Hone is an equal-opportunity workplace committed to diversity and inclusion. We provide reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.