Director, Ambulatory Operations- GI/Ortho Service Line

BJC HealthCare; Missouri; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan with BJC match

Tuition Assistance

Job summary

BJC HealthCare is seeking a Director of Ambulatory Operations to manage the GI and Orthopedic Service Line. This role involves strategic oversight of practice management services, operational efficiency, and supervising a team to improve patient outcomes.

The successful candidate will hold a Bachelor's Degree and have extensive experience in health care management. Benefits include comprehensive insurance from day one, a 401(k) plan, and tuition assistance. Join us in improving the health and well-being of our communities.

Qualifications

• 10+ years of experience in health care management or relevant field.
• 5-10 years of supervisor experience is required.

Responsibilities

• Manage onboarding, training, and performance evaluations.
• Develop and adhere to departmental budgets.
• Direct overall operations of practice management services.
• Participate in physician engagement strategic initiatives.
• Develop analyses of physician practices.

Skills

Leadership

Budget management

Operational strategy

Performance evaluation

Education

Bachelor's Degree in Business/Health Care Administration or related field

Master's Degree in Business/Health Care Administration or related field

Job description

Additional Information About the Role

BJC Medical Group is recruiting for a Director, Ambulatory Operations over the GI and Orthopedic Service Line along with a few other smaller service lines.

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.

Role Purpose

Responsible for executing the BJC Medical Group ambulatory business strategy and operational plans for the communities served by BJC HealthCare in Missouri and Illinois. This includes both optimal practice design and strategic market positioning. Responsible for the operational aspects of a patient care model that allows physicians, advanced practice practitioners and other clinicians to leverage best practices, improve patient outcomes and create a uniquely better patient experience. The incumbent will also be responsible for holding practice management accountable for key performance metrics, monitoring and reporting related to high quality patient care.

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs overall operations of practice management services, setting strategic direction and ensuring necessary resources are in place to support the department's goals.
• Participates in the development of physician engagement strategic initiatives and ensure hospital presidents and leadership receive appropriate support from the program.
• Partners with leaders to develop analyses of physician practices, providing direction on the addition of physicians and practice staff, maintaining the sustainability of existing practices, and utilizing opportunities to improve management and financial efficiencies.
• Develops and implements an operating franchise model that ensures the integration of best practices across all locations.

Minimum Requirements

• Bachelor's Degree in Business/HC Admin/related
• 10+ years experience
• 5-10 years supervisor experience

Preferred Requirements

• Master's Degree in Business/HC Admin/related

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

*Not all benefits apply to all jobs

To learn more, go to our Benefits Summary.

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer