Director, AI Solutions Engineering
Position Type
Remote
Full Time (Prefer someone from NJ/NY)
Travel: Upto 50% across USA
Role Overview
The Director, Solutions Engineering sits at the intersection of executive business strategy and technical architecture. This person leads customers from a business problem to a validated, scoped technical solution — engaging C-level and senior stakeholders on outcomes, whiteboarding the technical approach, and partnering with Solution Architects to pressure-test and estimate the detailed implementation.
Core Responsibilities
- Engage C-level and executive stakeholders to identify desired business outcomes and map them to technical solution directions.
- Lead discovery calls and pre-sales workshops to scope customer requirements.
- Define and whiteboard high- to mid-level technical solutions, owning solution design and scoping through to a defined approach.
- Establish directional sizing, effort, and timeline estimates for proposed technical solutions.
- Partner with Solution Architects to define, validate, and pressure-test low-level technical solution designs.
- Partner with Solution Architects to build detailed effort estimates and Statements of Work (SOWs) for solution implementation.
- Build and deliver client-facing proposals and pre-sales presentations.
- Own the hand-off from pre-sales to delivery, ensuring continuity of solution intent and context.
- Drive account growth strategy, proactively identifying cross-sell and up-sell opportunities.
- Establish and maintain customer relationships through onsite meetings, events, and other engagement.
- Support Alliance partnerships through partner events (e.g., technical talks) and maintaining partner competencies.
- Serve as a technical thought leader, representing the company's point of view externally.
- People manager and functional lead for Solution Architects
Required Skillsets
Cloud Engineering & Architecture
Network Engineering
Cybersecurity
Hybrid Cloud & On-Premises Infrastructure
Platform Engineering & DevOps
Data & AI
Application Modernization
Pre-Sales Acumen & Communication
Preferred Experience
- 10+ years of experience in enterprise IT with at least 5 years in a client-facing pre-sales, solution architecture, or technical advisory capacity.
- Experience working within a professional services or IT consulting firm serving enterprise or Fortune 1000 accounts.
- One or more professional cloud certifications (Google Cloud Platform Professional Cloud Architect, AWS Solutions Architect Professional, Azure Solutions Architect Expert).
- Experience with verticals including BFSI, Healthcare & Life Sciences, Manufacturing, Energy, or Government is strongly preferred.