Director, AI & Product Platform Management

TeleTracking Technologies, Inc.; Pittsburgh (Allegheny County); On-site; USD 150,000 - 200,000; Full time

Job summary

A leading company in healthcare technology seeks a Director of AI & Product Platform Management. The role involves leading AI innovations to transform healthcare operations, driving product strategy, and collaborating across teams to deliver healthcare solutions. Ideal candidates will have extensive experience in AI product management within the healthcare sector.

Benefits

100% Medical/Dental/Vision plans for employees and families

Life and AD&D insurance

Flexible Spending Accounts for medical and dependent care

401 (k) Retirement Savings

Tuition Reimbursement

Military Paid Leave

Paid Time Off

Paid parental leave

Qualifications

• 15+ years in software development, product management, or data science leadership.
• 10+ years in AI/NLP/ML.
• Experience leading AI product strategy in healthcare.

Responsibilities

• Lead collaboration on AI/ML product strategy and roadmap.
• Execute technical roadmap for product delivery.
• Guide cross-functional teams in an Agile environment.

Skills

Leadership

Communication

Agile Methodologies

AI Product Strategy

Data Science

Education

Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business Administration

Masters’ Degree - Information Technology, Computer Science, Engineering, Business Administration

Tools

AWS

Azure

Job description

Director, AI & Product Platform Management

Pittsburgh, PA

About The Role…

We are seeking an experienced and visionary individual to lead our efforts in AI and associated Data to drive the transformation of healthcare operations through cutting-edge technology. This leader will drive the collaboration with other parts of the product management team and software engineering counterparts to align the product vision, strategy, and roadmap across with all of the technical infrastructure required to realize measurable clinical and business outcomes. This role requires a deep understanding of AI technologies, platform scalability, and user-centric design principles to drive innovation and business growth .

Reporting to the VP of Product Management, this position requires a broad strategic perspective and experience, combined with the ability to lead through influence and work collaboratively across the organization to ensure market success.

What You’ll Do…

• Collaborate on the creation of product strategy, vision, and roadmap across the full portfolio of AI/ML-enabled healthcare solutions.
• Define and execute the technical roadmap that supports key aspects of product roadmaps.
• Lead cross-functional teams (Product Management, Delivery, Engineering) in an Agile environment to ensure timely and high-quality execution.
• Collaborate with product management, engineering, business development, marketing, and executive teams to bring innovative and commercially successful products to market.
• Champion customer needs and market feedback to continuously evolve product capabilities
• Guide ontology and terminology development to support advanced NLP and LLM-based systems.
• Represent the company at industry events, conferences, and client engagements.
• Identify and prioritize the enabling data and technologies that allow the development of new products that can be realized in a fast-paced development cycle.

What We Look For…

• 15+ years of experience in software development, product management, or data science leadership, with at least 10 years in AI/NLP/ML
• Proven success leading AI product strategy and delivery in healthcare, life sciences, or pharma sectors
• Expertise across the software development lifecycle and Agile methodologies
• Experience with cloud platforms (AWS, Azure) and modern programming environments
• Strong leadership and communication skills with a track record of building and motivating high-performing, geographically distributed teams
• Ability to balance innovation with pragmatic delivery and long-range planning
• Advanced degree in Computer Science, Engineering, Data Science, or a related field preferred

Preferred Experience

• Familiarity with clinical ontologies and healthcare interoperability standards
• Demonstrated contributions to Real World Evidence (RWE) studies or clinical trials
• Hands-on experience with Natural Language Processing (NLP), computational linguistics, or AI model development

Skills:

• Ability to lead teams through direct management – as well as cross-functional influence.
• Excellent written and verbal communications skills are required, with the ability to explain advanced concepts to audiences of varying levels.
• Ability to translate complex technical concepts into actionable business strategies.
• Ability to facilitate meetings with diverse and sometimes conflicting points of view.
• Challenges current thinking and brings others along to implement new ideas to improve business results.
• Self-motivated with ability to collaborate with business leads, product managers, engineering and senior executives.

Education

• Required: Bachelor’s Degree–Information Technology, Computer Science, Engineering, Business Administration or related field
  
• Preferred: Masters’ Degree - Information Technology, Computer Science, Engineering, Business Administration or related field

About Us…

TeleTracking is the world’s leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees.

• Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
• Life and AD&D
• Flexible Spending Accounts: Medical, Dependent Care, and Transportation
• 401 (k) Retirement Savings
• Tuition Reimbursement
• Military Paid Leave (up to 6 months of base salary while on military leave)
• Paid Time Off
• Paid parental leave

Disclaimer:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Please include your LinkedIn profile page.

Website

If you have a website and would like us to review it, please include it in your application.

Are you at least 18 years old? * Select...

Can you provide proof that you are authorized to work in the United States? * Select...

Would you require sponsorship to work in the United States now or in the future? * Select...

Do you have a non-compete, non-disclosure, non-solicitation agreement or any other post-employment agreement? * Select...

Did someone refer you to apply to this role? * Select...

Did someone who works at TeleTracking urge you to apply?

If you were referred, who was the individual that referred you?

What are your salary expectations? * Select...

Is there anything else you’d like us to know about you?

Please provide your current address. *

Have you ever led an AI product to market as an engineering lead or product management lead? Select...

Do you have at least 15 years of experience in software development, product management, or data science leadership, with at least 10 years in AI/NLP/ML? Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in TeleTracking Technologies, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.