Director, AI Knowledge Products & Strategy

Edward Jones; St. Louis (MO); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

401k retirement plan

Paid holidays

Vacation days

Bonuses and profit sharing

Employee Assistance Program

Job summary

Edward Jones seeks an experienced Director of AI Product Management for Knowledge Products to drive end-to-end development of AI-ready knowledge assets. You will translate business needs into actionable requirements, lead discovery and validation, and define success metrics to evaluate knowledge quality and adoption.

You will partner with EJ Labs, Engineering, Data, and Product teams to ensure governance, compliance, and scalable knowledge products across multiple AI experiences, enabling

Qualifications

• Bachelor's degree in computer science, engineering, product management, knowledge management, information science, or related field.
• 7-10+ years’ experience in product management includes translating business and knowledge needs into technical requirements and leading product discovery and validation.
• 3+ years' experience in AI, enterprise knowledge management, search, content strategy, data products, or AI-enabled product development.

Responsibilities

• Translate business needs into clear and actionable technical requirements for reusable AI-ready Knowledge Products and governed knowledge capabilities.
• Lead product discovery, validation, and iterative improvement processes with a focus on how AI-ready Knowledge Products will be consumed across search, copilots, agents, applications, tools, and internal teams.
• Define and track product success metrics specific to knowledge quality, freshness, reuse, adoption, retrieval performance and business impact.
• Conduct research and engage internal customers to identify high-value knowledge domains, content gaps, authoritative sources, and opportunities for reusable Knowledge Products.
• Ensure responsible AI practices and compliance with regulatory requirements throughout the product lifecycle.
• Drive the development and delivery of reusable Knowledge Products, ensuring that capabilities are not one-off builds, but governed, trusted, measurable products designed for consumption across multiple AI and digital experiences.

Skills

AI product management

Enterprise AI

Product discovery

Governance

Regulatory compliance

UX integration

Stakeholder communication

Education

Bachelor's degree in CS/Engineering/PM/Knowledge Management or related field

Master’s degree in AI or related field

Job description

Edward Jones seeks an experienced Director of AI Product Management for Knowledge Products to drive end-to-end development of AI-ready knowledge assets. You will translate business needs into actionable requirements, lead discovery and validation, and define success metrics to evaluate knowledge quality and adoption.

You will partner with EJ Labs, Engineering, Data, and Product teams to ensure governance, compliance, and scalable knowledge products across multiple AI experiences, enabling