Director, AI-First Decision Platform for Claims

CCC Intelligent Solutions; Chicago Heights (IL); On-site; USD 157,000 - 240,000; Full time

Benefits offered by this job

Long-term incentive

Bonus/commission eligibility

Job summary

CCC Intelligent Solutions is seeking a Director of Product to design an AI-native platform for bodily injury claims. You will co-own the product with the VP of Product & Engineering, defining what gets built, why it matters, and when it ships, while leading a growing team.

You will partner with major insurance carriers, translate regulations into engineering requirements, and drive measurable business outcomes. This is a strategic, design-led leadership role.

Qualifications

• Designed a platform, not just a product.
• Shipped AI into production with measurable accuracy.
• Transformed complex client workflows into scalable engineering requirements.

Responsibilities

• Own the strategy, roadmap, and commercial success of a key product area from inception through market validation.
• Build and ship AI-first products that guide and augment human decision-making in auto casualty claims.
• Work directly with senior executives at major insurance carriers to uncover problems, test product visions, and drive business outcomes.
• Architect complex decision-making frameworks balancing AI, automated logic, and human oversight.
• Translate deep domain expertise and regulatory guidelines into precise engineering requirements.
• Establish rigorous evaluation standards and monitoring systems for accuracy and explainability.
• Prototype and validate concepts with stakeholders before engineering handoff.
• Hire, mentor, and lead a growing product team as the organization scales.
• Partner with customer success, sales, and product marketing to develop go-to-market strategy.

Skills

AI-first product design

Product strategy & roadmap

Leadership & cross-functional

Enterprise customer experience

Tools

Cursor

Claude Code

Job description

CCC Intelligent Solutions is seeking a Director of Product to design an AI-native platform for bodily injury claims. You will co-own the product with the VP of Product & Engineering, defining what gets built, why it matters, and when it ships, while leading a growing team.

You will partner with major insurance carriers, translate regulations into engineering requirements, and drive measurable business outcomes. This is a strategic, design-led leadership role.