Director Advancement Operations

Paycom; Atlanta, Northern (GA, KY); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employer-matched retirement plan

Generous paid time off

Hybrid work opportunities

Job summary

Oglethorpe University in Atlanta, GA is seeking a Director of Advancement Operations to lead gift processing, data management, and donor engagement across the University’s Advancement team. This full-time position connects advancement operations, data services, and fundraising programs to drive accurate records and stronger donor relations.

The role requires expertise in Raiser's Edge or similar donor CRM, strong Excel/Word skills, and at least five years of advancement experience.

Qualifications

• Proficiency using Raiser's Edge (or similar donor CRM).
• Proficiency with Microsoft Excel and Word.
• A minimum of 5 years of Advancement experience with proven success.
• Applicants without Raiser's Edge or similar donor CRM experience should not apply.

Responsibilities

• Oversee daily gift processing and acknowledgement processes.
• Use Raiser's Edge to create queries, exports, dashboards, and reports.
• Produce weekly and on-demand financial fundraising reports for stakeholders.
• Identify strong prospects and support portfolio development and analytics.

Skills

Analytical thinking

Organizational skills

Customer service

Interpersonal skills

Education

Bachelor's degree or higher

Tools

Raiser’s Edge

Asana

Microsoft Teams

Microsoft Excel

Microsoft Word

Job description

# Director Advancement OperationsOglethorpe University - Atlanta, GA 30319## OverviewPosition TypeFull-Time StaffEducation LevelBachelor'sCategoryEducation## DescriptionReporting to the Senior Director of Advancement Operations, the Director of Advancement serves as a bridge between key functions in Oglethorpe University’s Advancement system. The position bridges advancement operations, data management and services, and annual donor engagement and fundraising activities to positively contribute to the overall success of the University Advancement team.**PRIMARY RESPONSIBILITIES**The Director of Advancement is responsible for the following key functions:**1. Gift Processing & Reconciliation*** Ensures that daily gift processing and gift acknowledgement processes are completed in a timely and accurate fashion* Performs gift processing and gift review as needed* Supports the Advancement Operations Manager in monthly gift reconciliation processes**2. Data Management & Services*** Uses the Raiser’s Edge database to create queries, exports, dashboards, and reports* Uses Raiser’s Edge to fulfill complex data requests from Advancement colleagues* Produces weekly and on-demand financial fundraising reports for Advancement stakeholders* Provides data set-up and support for Advancement events and fundraising appeals* Manages and supports the completion of annual and periodic data clean-up projects* Manages and supports the completion of annual and periodic data imports and updates* Collaborates cross-functionally with campus partners to facilitate data sharing, ensure data integrity, and reconcile records across institutional systems**3. Data Analysis and Prospect Management*** Uses Raiser’s Edge tools and features to conduct donor analysis, comparative giving analysis, fundraising performance analysis, and more for the purpose of generating actionable insights* Uses Raiser’s Edge Prospect Insight tools to identify strong prospects, build prospect lists, and improve the portfolios of frontline fundraisers**Other Expectations*** Uses technology to track and manage projects and tasks* Consistently meets project and task deadlines* Provides task support to Operations and other Advancement colleagues as needed* Provides event support for Advancement events (including weekend and evening events)* Actively participates in Advancement and institutional staff meetings, trainings, and convenings* Performs other related duties as assigned to support the needs and objectives of Advancement## Qualifications**REQUIRED QUALIFICATIONS**The Director of Advancement must meet the three qualifications below to be considered for the position:* Proficiency using Raiser’s Edge (or a similar donor CRM)* Proficiency with Microsoft Excel and Word* A minimum of 5 years of Advancement experience with proven success*\\*Applicants without Raiser’s Edge or similar donor CRM experience **should not apply.*****PREFERRED QUALIFICATIONS**A strong candidate for the Director of Development position will have the following qualifications:* A bachelor’s degree or higher from a nationally accredited university* Proficiency using project management tools, preferably Asana and Microsoft Teams* Analytical thinking skills; strong organizational skills; efficient task management; and excellent customer service and interpersonal skills* Collaborative and supportive team mindset**BENEFITS*** Affordable health, dental, and vision insurance* Employer-matched retirement plan* Generous paid time off (PTO), including vacation, sick leave, and paid holidays* Hybrid work opportunities