Director, Acute Rehabilitation & Respiratory Services

Banner Health Corporate; Phoenix (AZ); On-site; USD 180,000 - 260,000; Full time

Job summary

Banner Health in Phoenix seeks a Director of Acute Rehabilitation and Respiratory Services to lead rehabilitation and respiratory teams at the University Medical Center. The role focuses on strategic development, program integration and ensuring high clinical and service quality within a financially responsible framework.

The position requires a Master’s degree in health administration or related field, with extensive healthcare operations experience and strong leadership, communication and

Qualifications

• Requires a Master’s Degree in business administration or health services administration.
• Requires five years of progressive experience in healthcare operations.
• Knowledge of regulatory and accreditation requirements.

Responsibilities

• Provides leadership for the service line/division and growth.
• Develops and evaluates new programs, services and markets.
• Delivers coordinated, high‑quality patient care with data‑driven problem solving.
• Ensures financial targets and efficient operations across the division.

Skills

Leadership

Strategic planning

Financial management

Data analysis

Healthcare operations

Education

Master’s degree in business administration or health services administration

Job description

Primary City/State: Phoenix, Arizona Department Name: Respiratory Thrpy-Hosp Work Shift: Day Job Category: General Operations

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. We’re committed to a workplace culture where team members trust the people they work for, take genuine pride in their work, and enjoy collaborating with colleagues.

The Director, Acute Rehabilitation and Respiratory Services at Banner University Medical Center Phoenix leads an elite group of rehabilitation professionals, respiratory care practitioners and vascular access specialist's. BUMCP serves a diverse customer base and is a staple in the Phoenix community. Our patients come from all walks of life and so does our BUMCP Team. If your share BUMCP'S enthusiasm for patient care and values, you will feel right at home here.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is responsible for developing and implementing strategies for the designated service line/division. This position provides leadership and direction in the pursuit of producing targeted results and ensuring that the care provided is of the highest clinical and service quality and provided in a financially responsible manner.

CORE FUNCTIONS

1. Provides leadership for the service line/division, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians and the community. Develops and supports an integrated business development plan to assure volume targets and referrals are met.
2. Provides leadership in the development, implementation and evaluation of new and re-engineered programs, service, products and markets, to address the changes in the health care environment. Uses creativity in the delivery of services and products in a highly competitive managed care market. Ensures that planning within the departments is done in a manner to support system strategic direction.
3. Provides leadership in the delivery of coordinated, integrated patient care through the development and improvement of delivery systems. Produces results that meet or exceed identified strategic and operational targets through leadership. Leads the integration of innovation and evidence-based findings into practice. Creates an environment supportive of innovative solutions. Assumes a leadership role, in partnership with physician and facility leaders, in managing the quality of services provided across the service line. Demonstrates and directs employees in using a systematic approach in analyzing and utilizing data in problem-solving, with a focus on results and the evaluation of outcomes.
4. Utilizes all aspects of continuous performance improvement. Provides care in a fiscally responsible manner through continuous process improvement and through the collaboration of multiple disciplines. Provides direction for process improvement activities, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes and evaluation of utilization patterns and other program outcomes.
5. Shapes a positive service excellence culture and climate within the service line/division. Provides leadership in matching service delivery with service expectations through an organizational structure that facilitates the development of a culture of employee engagement and service excellence. Establishes high performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty. Assures operational targets are met for patient satisfaction, employee satisfaction, physician satisfaction, and employee turnover.
6. Achieves financial targets. Maintains financial accountability while not losing site of clinical quality and service excellence. Meets all revenue, expense, productivity, and operating margin targets. Provides strategic direction for operations and capital expenditures to all leaders to ensure the highest quality of care at the most efficient cost. Manages the financial and capital resources for the areas of responsibility by monitoring operating revenue and expenses, establishing and maintaining cost control programs and developing and implementing new or revised programs and/or services set out in the business plan.
7. Ensures competency of staff through appropriate hiring, training, developing, evaluating, coaching to strengths, and disciplining subordinate staff. Creates an environment of accountability in the division in the areas of our people, service excellence, and accountability for results and expectations. Assesses overall staffing effectiveness in areas of responsibility by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services.
8. Assures compliance with all regulatory bodies, including Medicare, State, Joint Commission and CMS, as applicable. Assures that standards are met.
9. This position has direct responsibilities for the designated service line/division. This position has full latitude to actively make decisions and choices which adhere to the mission and values of the organization while following all regulatory and internal policies. This position ensures operational excellence in providing exceptional clinical and service quality, while operating in a financially responsible manner. This position also assures that the programs and services are clinically integrated and assures clinical integration of other business lines in the organization.

MINIMUM QUALIFICATIONS

Requires a level of business and clinical knowledge as normally obtained through the completion of a Master’s Degree in business administration, health services administration or related field. May require current clinical and/or administrator licensure in state of practice based on regulatory requirements and clinical scope. Knowledge of healthcare management as typically obtained through five years of progressive experience in healthcare operations. Must possess a strong knowledge and understanding of healthcare trends and financial management of healthcare operations. Knowledge of the requirements of the various regulatory and accrediting agencies as applicable. Requires strong written and oral communication skills. Must demonstrate strong decision-making, critical thinking and group facilitation skills along with the ability to lead change and to rapidly prioritize needs. Ability to develop strong relationships with suppliers and customers. Analytical and critical thinking skills are required to integrate and interpret data from diverse sources. Ability to integrate information to establish business priorities, decisions and budgets. Must be highly computer literate. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

BSN highly preferred for Home Care service line. Familiarity with Transplant Service needs highly preferred for Transplant service line. Additional related education and/or experience preferred.

EEO Statement

Our organization supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment.