Director, Account Management & Partnerships

Stagwell Inc.; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

PTO

401k

Parental leave

Tuition reimbursement

Commuter benefits

Medical/dental/vision

Job summary

Stagwell Inc. is seeking a Director of Account Management & Partnerships to manage day-to-day client and media partner relationships, growing brands’ investment in news media.

The role serves as the primary contact for clients and publishing partners, ensuring strong client service, smooth execution, and effective management of contracts, agreements, events and ongoing partnerships. Strong organizational and relationship skills are essential.

Qualifications

• 4-7 years of experience in account management, client service, partnerships, advertising, marketing, or a related field.
• Strong client service skills, with experience managing day-to-day relationships across multiple accounts and stakeholders.
• Experience managing contracts, commercial agreements, renewals, and related administrative processes.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities, deadlines, and workstreams simultaneously.
• Strong written and verbal communication skills and the ability to build trusted relationships with internal and external stakeholders.

Responsibilities

• Own day-to-day relationships with clients and media partners, serving as a trusted point of contact and ensuring timely communication, responsive service, and proactive issue resolution.
• Manage ongoing client accounts and publisher relationships, tracking deliverables, facilitating regular meetings, and ensuring commitments are met.
• Oversee the development, review, execution, renewal, and tracking of contracts and media barter agreements, coordinating with legal, finance and media sellers.
• Build and maintain strong relationships with news publishers, helping manage the operational and commercial details of partnerships and identify opportunities to strengthen collaboration.
• Monitor media investment commitments, contract terms, deliverables, and timelines to ensure accurate tracking and accountability across accounts.
• Work closely with internal teams, including sales, strategy, finance, legal, and communications, to ensure alignment and seamless execution across client and partner engagements.
• Develop and maintain organized systems, workflows, and documentation for account management, contract tracking, partner communications, and renewals.
• Identify opportunities to deepen existing client relationships, improve partner engagement, and support continued brand investment in news media.

Skills

Account management

Client service

Partnerships

Contract management

Cross-functional collaboration

Communication

Organization

Education

Bachelor's degree or equivalent professional experience

Job description

The Future of News team is seeking a Director, Account Management & Partnerships to manage day-to-day client and media partner relationships, helping facilitate and grow brands’ investment in news media.

This role will serve as a primary point of contact for clients and publishing partners, ensuring strong client service, smooth execution, and effective management of contracts, agreements, events and ongoing partnerships.

The ideal candidate is highly organized, relationship-driven, detail-oriented, and comfortable coordinating across multiple stakeholders to deliver a positive client experience.

Responsibilities

Client Service & Relationship Management

Own day-to-day relationships with clients and media partners, serving as a trusted point of contact and ensuring timely communication, responsive service, and proactive issue resolution.

Account Management

Manage ongoing client accounts and publisher relationships, tracking deliverables, facilitating regular meetings, and ensuring commitments are met.

Contract & Agreement Management

Oversee the development, review, execution, renewal, and tracking of contracts and media barter agreements, coordinating with legal, finance and media sellers.

Partnership Coordination

Build and maintain strong relationships with news publishers, helping manage the operational and commercial details of partnerships and identify opportunities to strengthen collaboration.

Investment Tracking & Reporting

Monitor media investment commitments, contract terms, deliverables, and timelines to ensure accurate tracking and accountability across accounts.

Cross-Functional Collaboration

Work closely with internal teams, including sales, strategy, finance, legal, and communications, to ensure alignment and seamless execution across client and partner engagements.

Process & Operations

Develop and maintain organized systems, workflows, and documentation for account management, contract tracking, partner communications, and renewals.

Growth & Retention

Identify opportunities to deepen existing client relationships, improve partner engagement, and support continued brand investment in news media.

Qualifications

• 4-7 years of experience in account management, client service, partnerships, advertising, marketing, or a related field.
• Strong client service skills, with experience managing day-to-day relationships across multiple accounts and stakeholders.
• Experience managing contracts, commercial agreements, renewals, and related administrative processes.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities, deadlines, and workstreams simultaneously.
• Strong written and verbal communication skills and the ability to build trusted relationships with internal and external stakeholders.
• Experience working with media companies, publishers, advertising agencies, or media investment programs is a plus.
• A proactive, solutions-oriented approach and the ability to work independently in a fast-paced, collaborative environment.
• Bachelor's degree or equivalent professional experience.

Compensation

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation for this role is $120,000 - $150,000 with bonus added on top. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to medical, dental and vision coverage, we offer a generous PTO plan, 401k program, comprehensive family planning benefits (including paid parental leave), tuition reimbursement, and pre-tax commuter benefits. Benefits/perks may vary depending on the nature of your employment with Stagwell and the location where you work.