Director, Account Management – Hybrid Client Leader

Haymarket Media, Inc; New York (NY); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health plans

Three Week Work from Anywhere

Job summary

Haymarket Media, Inc. in New York, NY is seeking a Director of Account Management to lead the Medical Communications Group. This hybrid role combines client strategy, cross-functional execution, and team leadership to deliver exceptional experiences and business outcomes.

You will mentor junior talent, manage complex programs, and align internal teams to client priorities. The position offers a collaborative environment with a strong focus on developing leaders and driving growth.

Qualifications

• Bachelor’s degree in a related field (e.g., Communications, Business Management) required.
• 4–8 years of industry experience; Pharma & Digital Media experience preferred.
• Proven leadership of account management or client services teams in a fast-paced environment.
• Deep understanding of pharmaceutical marketing, brand lifecycles, and multi-channel media.
• Ability to translate client priorities into actionable plans with clear ownership.

Responsibilities

• Own overall success of client accounts and program outcomes from start to finish.
• Build client, agency, and industry expertise to align with brand objectives and business priorities.
• Translate priorities into actionable plans with timelines and clear ownership across internal teams.
• Lead cross-functional execution across Sales, Finance, Marketing, Ad Ops, and Contracts.
• Mentor junior account managers and develop high-performing talent.
• Escalate complex issues and proactively identify risks affecting delivery or revenue.

Skills

Client relationships

Cross-functional leadership

Project management

Salesforce usage

Education

Bachelor’s degree in related field

Tools

Salesforce

Job description

Haymarket Media, Inc. in New York, NY is seeking a Director of Account Management to lead the Medical Communications Group. This hybrid role combines client strategy, cross-functional execution, and team leadership to deliver exceptional experiences and business outcomes.

You will mentor junior talent, manage complex programs, and align internal teams to client priorities. The position offers a collaborative environment with a strong focus on developing leaders and driving growth.