Director, Account Management

Cambrex Corp.; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Cambrex is seeking an ambitious Account Manager to grow our Drug Substance CDMO business. Build and maintain strong customer relationships across assigned accounts (typically 5-7), drive revenue growth, and penetrate deep within customer organizations at multiple levels.

Responsibilities include pursuing development and manufacturing opportunities, traveling to client sites and trade shows, and managing CRM data for forecasting.

Qualifications

• Minimum of a bachelor’s degree in Chemistry or related life-science degree is required.
• A minimum 10 years’ experience in business development with proven track record in selling CDMO services.
• Experience in API, fine chemicals, and custom technologies is desired.
• Commercial experience in pharmaceutical or related industry is preferred.

Responsibilities

• Achieve annual revenue growth targets with focused accounts including new and existing business.
• Pursue development, technical transfer, and commercial manufacturing opportunities for drug substance manufacturing.
• Build strong client relationships and maintain high visibility within networking and trade organizations within the defined territory.
• Identify industry and customer needs and provide solutions that generate value for the customer.
• Serve as liaison between Cambrex and the external customer.
• Lead initiatives to introduce new projects and opportunities aligned with Cambrex’s strategy.
• Travel to client and Cambrex sites and attend trade shows.
• Enter and maintain customer data in CRM (Salesforce) for client management and forecasting.
• Conduct business review meetings.

Skills

Entrepreneurial mindset

Strong communication

Problem solving

Multi-million dollar contracts

Customer relationship building

Procurement discussions

Time management

Cross-disciplinary collaboration

Verbal & written communication

cGMP & regulatory knowledge

Team player

Multicultural environment

High energy & motivation

Education

Bachelor’s degree in Chemistry or related life sciences

Tools

Salesforce

CRM

Job description

Company Information

You Matter to Cambrex.

Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.

With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

Your Work Matters.

At Cambrex, we strive to build a culture where all colleagues have the opportunity to:

• engage in work that matters to our customers and the patients they serve
• learn new skills and enjoy new experiences in an engaging and safe environment
• strengthen connections with coworkers and the community

We’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!

Your Future Matters.

Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world.

Job Overview

Cambrex is looking for an ambitious and energetic Account Manager to grow our Drug Substance CDMO business. A successful Account Manager will be able to build and maintain strong customer relationships with assigned accounts (typically 5-7 accounts). Drive top line growth and revenue within these accounts. Penetrate deeps customer relationships across the customer organization and at multiple levels within the customer organization.

Responsibilities

The responsibilities of the Account Manager will include, but not be limited to the following:

• Achieve annual revenue growth targets with focused accounts including new and existing business.
• Aggressively pursue development, technical transfer, and commercial manufacturing opportunities for drug substance manufacturing
• Build strong client relationships, forging new business partnerships, and maintaining high visibility within networking and trade organizations within the defined territory.
• Knowledge of how to identify industry and customer needs and actively contribute to provide solutions that will generate value for the customer.
• Be an important part in the ongoing liaison between groups internal to Cambrex and the external customer.
• Lead the initiative to introduce new projects and business opportunities pursuant to Cambrex´s overall business strategy both at existing and new accounts.
• Be a trustworthy and interactive team member who is willing to share and expand on good ideas.
• Travel to client and Cambrex sites and attend trade shows.
• Enter and maintain customer data within CRM (Salesforce)for client management and forecasting.
• Responsible for Business review meetings.

Qualifications/Skills

• Entrepreneurial personality, energetic and accountable in accomplishing the objectives of the business
• Strong communication skills
• Problem Solver
• High Performer able to manage and negotiate multi-million dollar contracts
• Ability to inspire customer confidence, promote and develop strong client to business relationships and become the provider of choice for existing and new clients.
• Ability to effectively engage in discussions with procurement, technical, chemical and pharmaceutical scientists in order to generate business opportunities.
• Ability to handle multiple customers (Effective time management, good organization skills effective use of resources and assessment of priorities to opportunities).
• Strong relationship building skills across disciplines (technical, commercial and management).
• Excellent verbal and written communication skills (The ability to communicate internally and externally to the organization with the credibility necessary to influence sales and customer decisions).
• An understanding of cGMP manufacturing requirements as well as regulatory and environmental issues relevant for the pharmaceutical industry.
• A solid team player who can maintain cohesiveness between the customer, R&D and Manufacturing. Also comfortable in a project centered organization.
• The ability to work effectively within a multicultural environment.
• A high level of energy, creativity, and personal motivation
• The determination and persistence to build a business.

Education, Experience & Licensing Requirements

Education:

Minimum of a bachelor’s degree in Chemistry or related life-science degree is required.

Experience:

A minimum 10 years’ experience in business development, with proven track record in selling CDMO services. Experience in API, fine chemicals, and custom technologies is desired. Commercial experience in pharmaceutical or related industry is preferred.

Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affi‑nomative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law.