Director Account Executives (SMB)

KnowBe4; Clearwater (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company-wide bonuses based on sales targets

Employee referral bonuses

Tuition reimbursement

Certification completion bonuses

Job summary

KnowBe4, located in Clearwater, is seeking a Director Account Executives to lead a team of 8-12 sales professionals. The role involves maximizing sales opportunities while ensuring team members meet their quotas through effective coaching and management.

The ideal candidate will have experience in SaaS sales, strong leadership skills, and a proven track record in managing sales teams. The position offers company-wide bonuses and various employee benefits in a modern work environment.

Qualifications

• Preferred Bachelor's Degree.
• 2+ years of management experience preferred.
• Leadership skills required with a SaaS sales background.

Responsibilities

• Manage and coach a team of 8-12 Account Executives.
• Monitor statistics and maintain accurate pipeline for team.
• Coach and support Account Executives in closing deals.

Skills

SaaS sales experience

Leadership skills

Mastery of sales techniques

Strong verbal and written communications

Time management and organization skills

Education

Bachelor’s Degree

2+ years management experience

Tools

Gmail

Google Docs

MS Office (Word and Excel)

Web browsers (Chrome, Internet Explorer)

Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15‑years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities

• Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
• Monitor the statistics for the Account Executives within the assigned territory
• Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
• Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
• Maintain accurate reporting and pipeline management
• Prioritize the workload and direct the activities of Account Executives
• Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
• Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
• Handle day to day needs of the sales team they manage
• Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications

• Bachelor’s Degree is preferred
• 2+ years management experience preferred
• SaaS sales background preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Leadership skills required
• Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
• Strong verbal and written communications
• Excellent time management and organization skills

Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.