Director, Academic Technology & Digital Learning Experience

Post University; Waterbury, Northern (CT, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Tuition benefits

Remote-friendly

Job summary

Post University seeks an innovative, hands-on Director of Academic Technology & Digital Learning Experience. You will advance the university's technology ecosystem, evaluate and implement tools, and improve teaching, learning, and student engagement across online and on-campus programs.

Collaborating with faculty, IT, designers, and external partners, you will manage initiatives, ensure alignment with academic goals, and drive measurable improvements in learning outcomes and operational

Qualifications

• Bachelor's degree required; 7–10 years in higher education technology roles.
• Experience leading enterprise academic technology initiatives and learning platforms.
• Expertise in LMS ecosystems, UX, LXD, and change management.
• Familiarity with Blackboard Ultra, Salesforce, and integrations.
• Strong collaboration across Academic Affairs and IT.

Responsibilities

• Oversee AI/digital learning initiatives supporting teaching and student success.
• Lead Academic Technology, Digital Innovation, and product management efforts.
• Partner with faculty, IT, vendors, and stakeholders to prioritize roadmaps.
• Manage projects, measure adoption, and drive continuous improvement.
• Promote user-centered design and data-informed decision making.

Skills

Academic Technology

Product Management

Learning Experience Design

User Experience

AI in Education

Education

Bachelor's degree

Tools

Blackboard Ultra

Salesforce

Job description

Director, Academic Technology & Digital Learning Experience

Post University is seeking a Director, Academic Technology & Digital Learning Experienceto join our passionate team of faculty.

Post Makes It Personal

Post University is focused on providing the personal guidance and support students need to succeed in their studies, personal lives, their careers, and beyond. From academics to athletics, online options to on-campus classes, and career-building degree programs to micro-credential opportunities, we do everything we can to make students’ educational experience amazing.

Founded in 1890. For more than 130 years, Post has focused on student success. That focus enables us to change with the times, providing state of the art and innovative learning experiences for our students. Over 25 years ago, Post University was a pioneer in the development of online education in Connecticut, and among the first in the nation. Thanks to our ability to adapt to innovation, Post is now the second largest school in Connecticut with thousands of students online, main campus, undergraduate, and graduate programs.

Four Schools, One Purpose. Post offers four schools and colleges to help you achieve career readiness and personal fulfillment:

• American Sentinel College of Nursing & Health Sciences
• John P. Burke School of Public Service and Education
• The Malcolm Baldrige School of Business
• School of Arts & Sciences

Welcoming Community. Post’s Residential Campus is located in Waterbury, Connecticut, on 58 beautiful acres in the heart of New England. We are proud to offer the programs, athletics, and academic support you would find at an elite school, as well as the dynamic culture and welcoming feel of a tight-knit community. We are also proud to offer many of the same advantages – academic support, learning flexibility, and a welcoming community-online as well.

Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state.

JOB SUMMARY:

Post University seeks an innovative and hands-on professional to serve as the Director, Academic Technology & Digital Learning Experience. This position is responsible for advancing the University’s academic technology ecosystem through the evaluation, implementation, optimization, and continuous improvement of technologies that support teaching, learning, student engagement, and academic success.

Working closely with faculty, academic leadership, Information Technology, engineers, and external partners, the Director identifies opportunities for improvement, manages technology initiatives, and delivers solutions that enhance the student and faculty experience.

The position is responsible for managing technology-related projects, supporting system enhancements, evaluating emerging tools, coordinating implementation efforts, monitoring performance and adoption metrics, and ensuring alignment between academic priorities and technology capabilities. The Director serves as a key partner in driving innovation through execution, delivering measurable improvements that enhance learning outcomes, and operational effectiveness.

ESSENTIAL FUNCTIONS:

Artificial Intelligence & Emerging Technologies

Evaluate, pilot, and implement artificial intelligence and emerging technology solutions that support teaching, learning, student success, and institutional effectiveness.

Design and manage proof-of-concept initiatives; pilot programs to assess scalability, effectiveness, impact, and risk.

Develop practical guidance, resources, and recommendations that support responsible and effective AI adoption.

Support faculty and staff experimentation through consultation, demonstrations, training, and implementation support.

Monitor industry trends, regulatory developments, and evolving best practices related to artificial intelligence and emerging technologies in higher education.

Identify opportunities to leverage emerging technologies that enhance academic quality, operational effectiveness, and student experience.

Academic Technology & Digital Innovation

Collaborate with engineers, developers, system administrators, and vendors in Planning, Requirements, Design, Implementation, Testing, Deployment, Maintenance.

Gather business requirements from faculty, students, and university stakeholders and translate them into technical specifications, workflows, and implementation plans.

Coordinate system enhancements, integrations, automations, and user experience improvements across the academic technology ecosystem.

Conduct testing, validation, and quality assurance activities to ensure solutions meet functional and user requirements.

Maintain project backlogs, priorities, implementation schedules, and release plans.

Identify opportunities to improve system effectiveness, efficiency, adoption, and user satisfaction.

Design, implement, and continuously improve digital learning experiences across online and campus-based programs.

Conduct usability reviews and gather feedback from students and faculty.

Identify process bottlenecks, technology pain points, and barriers to adoption and implement solutions that improve usability, accessibility, and engagement.

Partner with faculty and instructional designers to improve digital teaching, learning, and engagement practices.

Apply learner-centered design, user experience (UX), and learning experience design (LXD) principles to improve academic experiences.

Blackboard Ultra & Academic Technology Product Management

Serve as the primary academic administrator and product owner for Blackboard Ultra and related learning technologies.

Manage enhancement requests, release planning, testing, implementation activities, and user adoption efforts.

Coordinate system improvements with Information Technology, vendors, faculty, and academic stakeholders.

Ensure alignment among learning technologies, student success systems, CRM platforms, and other academic technologies.

Support technology integrations and process improvements across the student lifecycle.

Utilize product management principles to prioritize initiatives, establish roadmaps, and support technology investment decisions.

Monitor system usage, adoption trends, support metrics, and user feedback and implement improvements as needed.

Track project milestones, outcomes, and adoption metrics to measure effectiveness and impact.

Foster collaboration among Academic Affairs, Information Technology, Student Success, Enrollment Management, Operations, and other university stakeholders.

Participate in vendor evaluations, solution reviews, and technology selection processes.

Build and maintain productive relationships with technology vendors and external partners.

Support change management, communication, and adoption efforts related to academic technology initiatives.

Promote a culture of innovation, continuous improvement, and data-informed decision-making.

QUALIFICATIONS:

The ideal candidate will hold a bachelor’s degree (required). The candidate will bring 7–10 years of progressively responsible experience in higher education, academic technology, digital learning, instructional technology, product management, learning management systems, or educational innovation. Experience leading institution-wide technology initiatives that support teaching, learning, student engagement, and academic success is required.

The successful candidate will demonstrate expertise in learning management systems, preferably Blackboard Ultra, academic technology ecosystems, Salesforce or comparable CRM platforms, technology integration, learning experience design (LXD), user experience (UX), artificial intelligence applications in education, Agile project management, product roadmapping, and organizational change management.

Experience evaluating emerging technologies, managing technology vendors and partnerships, developing technology strategies, and leading cross-functional initiatives involving Academic Affairs and Information Technology is strongly preferred. Experience supporting online and campus-based learning environments is required. Relevant certifications in Agile, Scrum, Project Management, Change Management, Salesforce, Blackboard, or related disciplines are preferred.

COMPETENCIES INCLUDE:

Academic Technology Administration

Product Management & Implementation

Technical Translation & Solution Development

Cross-Functional Collaboration

Change Adoption & Stakeholder Engagement

Data Analysis & Decision Making

Communication & Facilitation

User-Centered Problem Solving

Knowledge Areas:

Academic Technology Ecosystems

Salesforce and CRM Integration

Artificial Intelligence Applications in Higher Education

Learning Experience Design (LXD)

User Experience (UX) Principles

Educational Technology Evaluation

Agile Methodologies

Technology Integrations and Automation

Digital Learning Environments

Online and Campus-Based Learning Environments

WORK ENVIRONMENT/CONDITIONS

The work environment and physical demands are characteristic of those in an academic and/or office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is remote-friendly, but the individual is expected to be on campus regularly and available for on-campus events and special occasions as needed. Whenever working remotely, thecandidate’s home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace free from noise or distractions.)

As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Post University is an equal opportunity employer.

At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.

Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.