Director 3 - Custodial Operations

5 Star Recruitment; Fort Wayne (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading facilities management company is seeking a Director 3 - Custodial Operations to oversee custodial operations for a K-12 school district in Indiana. The ideal candidate will have at least 5 years of experience in Facilities Management, strong customer service skills, and the ability to lead and develop a team. This role involves managing operations, driving business results, and enhancing client relationships while ensuring exceptional service throughout the district.

Qualifications

• Minimum of 5 years successful experience in Facilities Management.
• Exceptional customer service and relationship building skills.
• Ability to engage and communicate with all levels including executive leadership.

Responsibilities

• Manage the business operations for the in-house custodial operations.
• Drive business results in custodial operations.
• Build a dynamic team and deliver solutions that exceed expectations.

Skills

Facilities Management

Customer Service

Communication Skills

Leadership Skills

Project Management

Education

Certified Facilities Manager (CFM)

Bachelor's degree

Job description

About the job Director 3 - Custodial Operations

Position Summary:

Reporting to the District Manager, you will oversee primarily custodial operations with some grounds and maintenance operations oversight for the K-12 school district. You will be responsible for leading and developing a team, interfacing with clients and ensuring a high level of service throughout the school district.

The ideal candidate will have:

• Minimum of 5 years successful experience in Facilities Management, preferably in a K-12 or higher education setting with emphasis in custodial operations management.
• Exceptional customer service, relationship building and communication skills.
• Ability to effectively engage and communicate with all levels of employees and clients, including both company and client executive leadership.
• Develops staff and provides opportunities for career growth.
• Custodial operations experience, including floor care and familiarity with related equipment.
• Demonstrates strong leadership in customer and community relations.
• Knowledge and experience in Project Management.
• Demonstrated business and financial acumen with an solid understanding of budgeting and financial reporting and controls.
• Strong Leadership skills with a focus on staff development and team building.
• Certified Facilities Manager (CFM) or related certification is a plus; and bachelors degree is preferred.

What You'll Do:

• Manage the business operations for the in-house custodial operations with limited oversight related to grounds and maintenance.
• Strive to support the client to optimize their business while building a strong and trusting partnership.
• Drive strong business results in custodial operations.
• Build a dynamic team with diverse knowledge.
• Deliver solutions that go beyond expectations.

What You Bring:

• A proven track record of successful facilities management leadership or related experience, preferably multi-unit
• Proficient technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems.
• Demonstrated business and financial acumen.
• Exceptional customer service, relationship building, and communication skills.
• Strong Leadership skills with a focus on staff development and team building.