Director

Milltown Partners LLP; New York (NY); On-site; USD 260,000 - 420,000; Full time

Benefits offered by this job

Discretionary bonuses

Professional development opportunities

26 days PTO + holidays

401k match 4%

Parental leave support

Medical, dental, vision insurance

$100 monthly commuter benefits

Team events & annual celebrations

Office snacks and team lunches

Hybrid 3-day in-office policy

Job summary

Milltown Partners LLP in New York seeks a Director to lead client advisory with deep corporate communications experience. You will set strategy, guide teams, and coach colleagues to deliver high-impact work that protects reputations and drives growth.

The role blends strategy, leadership and hands-on client collaboration across a global advisory firm, with opportunities to shape plans for quality, talent and growth.

Qualifications

• Excellent command of written and verbal English language.
• 10+ years of corporate communications experience - consultancy or in-house, preferably in tech.
• Strategic approach to reputation rooted in research, data and insight.
• Experience engaging with senior audiences across the communications landscape.
• Experience building advisory relationships with senior stakeholders for strategic counsel.
• Experience developing media strategies and managing senior reporters.
• Experience leading new business conversations, including RFP processes.
• Experience managing complex, high-performing teams with diverse experiences.
• Willingness to play a hands-on role within client teams and across the firm.
• Intellectual curiosity to develop subject matter expertise and share with colleagues.
• Collaborative, coaching mindset and commitment to learning and growth.
• Commitment to a supportive and inclusive culture.

Responsibilities

• Leadership: set direction and priorities for teams, ensuring accountability.
• Provide trusted advisory support to clients with high-impact insights.
• Define strategic direction and tactical choices for clients.
• Share experience to enable the rest of the team to replicate success.
• Leverage firm resources to deliver high-quality, high-impact advice.
• Coach colleagues to identify opportunities and reach goals.
• Innovation: model excellence and ensure research underpins all work.
• Grow external networks to win new business and collaboration opportunities.

Skills

Strategic leadership

Client advisory

Stakeholder management

Media strategy

Team leadership

Business development

Hands-on execution

Collaboration

Coaching capability

Feedback mindset

Inclusive culture

Job description

Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are looking for a Director who has a deep bench of leadership experience, corporate communications experience and a desire to take a hands‑on role in advising both clients and colleagues.

The Director role

Directors are ultimately responsible for the quality of everything we produce. They ensure every team has an agreed strategy, clear priorities, and consistently exceeds client expectations. Directors set the scope, agree the fees and design the structure of our teams to ensure we have the right resources to deliver our best work. They give brilliant advice to our clients and coach their teams to do the same. Directors are instrumental in the growth of the firm, helping to build external networks and lead on new business opportunities, while also supporting the design and delivery of plans for quality, talent and growth.

Responsibilities of the Director role

Leadership: defining direction and inspiring others to meet a common goal

• Setting clear goals and priorities for your teams and holding everyone, including themselves, to account for meeting them
• Building trust of your client in order to give the most impactful advice and support
• Taking responsibility for the strategic direction and tactical choices for clients
• Sharing your insights and experience in a way that allows the rest of the team to replicate your success
• Drawing on the full expertise and resources of the firm to develop and deliver advice that helps our clients build and protect their reputations
• Coaching individuals both in line management and on teams to identify opportunities to meet their goals

Innovation: pushing the boundaries of the work we do as a firm

• Being a role model and leading by example in both managing and delivering exceptional work
• Ensuring research, data and insight underpins all work that we deliver
• Seeking expertise from outside the firm - media, business, policy, academia, research - and using it to improve the quality of our advice and analysis
• Identifying operational efficiencies that enable us to deliver our best work
• Identifying opportunities for collaboration, knowledge sharing and growth for the business beyond your own client teams

Growth: Contributing to the future of the business beyond the boundaries of client work

• Identifying and leading on converting new opportunities into work and extending our work with existing clients
• Cultivating an external network that enables us to deliver impactful results for our clients (e.g. with journalists, subject matter experts or other advisers)
• Developing and building your external network in order to attract new clients and reach potential referrers
• Showing entrepreneurial thinking internally by identifying opportunities for collaboration, skills building and knowledge sharing

Contributing to a collaborative and inclusive work environment

• Giving and receiving regular feedback to people at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Supporting the wellbeing of everyone on the team

Must-have skills and experiences

• Excellent command of written and verbal English language
• At least 10 years of corporate communications experience - either/or consultancy or in-house roles - preferably including time in the technology space
• Demonstrable ability to take a strategic approach to reputation, rooted in research, data and insight
• Experience engaging with different audiences and channels across the communications landscape
• Experience building advisory relationships with senior stakeholders in order to deliver strategic counsel and insight, often on a short timeframe
• Experience developing media strategies and managing relationships with senior reporters
• Experience leading new business conversations, including RFP processes
• Experience managing complex and high-performing teams with diverse experiences
• Willingness to play a hands‑on role within client teams and across the firm
• Intellectual curiosity to develop subject matter expertise in new topics, and share that with colleagues
• A highly motivated team member who values collaboration and is interested in coaching and building capability across the team
• A desire to seek out feedback in order to learn and develop
• Commitment to contributing to a supportive and inclusive culture

Desirable skills and experiences

• Exposure to relevant fields including research, policy, media and campaigns
• Experience in the technology industry - either/or consultancy or in-house roles

What we offer in return

• Competitive and fair base salary determined through annual industry benchmarking
• Discretionary twice-yearly bonuses
• Professional development opportunities, with access to both expert professional coach and internal training
• 26 days of annual Paid Time Off (PTO) plus Public Holidays
• 4% match to 401k contribution
• Generous policy for new parents (for both mothers and fathers)
• Generous medical, dental and vision insurance options, including support for dependents
• $100 monthly commuter benefits
• Variety of team events, such as socials, external guest speakers and annual firm celebrations
• Selection of breakfast foods and snacks in the office, plus a weekly team lunch
• Variety of team events, such as socials, external guest speakers and annual firm celebrations
• 3-day week in the office hybrid policy (Tuesdays, Wednesdays & Thursdays mandatory)

About Us

Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are an Employee Ownership Trust which means that we’re fully independent and will remain so; the people who work here own the company and share in its success. We will continue to do what we've always done: take the long view, build a business aligned to our values, invest in our people and their development, and innovate to improve the quality of our advice by combining our deep sector‑specific knowledge and research‑driven approach.

Our clients are leaders in their field: groundbreaking technology companies and their founders; global businesses and their CEOs; prominent individuals and renowned institutions. Technology and innovation are at the heart of our business and problem‑solving approach, and we root our strategies in data insights and research on the audiences that matter, messages that work, and communications channels that deliver.

What do we believe about Diversity, Equity & Inclusion at Milltown?

Creating a diverse, equitably and inclusive environment is core to our values, culture and success as an employee owned business. We want to empower everyone in the team to share their best thinking and ideas, feel valued and know they are having an impact and belong in the business, regardless of their background, age, gender, race, religion, ethnicity, sexual orientation or disability. We have an ambitious DEI programme managed by a global leadership team of volunteers with three global company commitments to: improve representation of minority groups, enhance everyone's sense of inclusion and support underrepresented communities through pro bono work. Underpinning these commitments is a focus on what it means to have a DEI culture and how to measure that in our approach to growth, attracting talent and the impact of our work for clients.