Director

TYNIQUES ROSE GARDEN; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

TYNIQUES ROSE GARDEN in Des Moines, IA seeks a Director to coordinate onboarding, compliance, and member services across the organization. The role emphasizes strong organization, communication, and follow-through to support staff, providers, and members.

Key tasks include hiring support, maintaining accurate records, audits, referrals, and training tracking. Collaboration with program staff and division teams is essential to ensure smooth operations and policy alignment.

Qualifications

• Strong organizational and multitasking skills.
• Ability to manage deadlines and maintain accurate records.
• Clear communication and teamwork abilities.
• Experience with HR, compliance, or member services is helpful but not required.

Responsibilities

• Onboarding Support — assist with posting jobs, screening candidates, and preparing new hire documentation.
• Compliance & Documentation — maintain employee and member files and support audits.
• Member Services — assist with referrals, intake tasks, and goal updates.
• Training & Tracking — manage training systems and ensure staff certifications are current.
• Program Support — assist program coordinators, home providers, and group home staff.
• Operational Tasks — order supplies and assist with policy updates or administrative needs.

Skills

Organization

Multitasking

Deadline management

Communication

Teamwork

HR / Compliance experience

Member services exposure

Job description

The Director position supports both employee onboarding and member services across the organization. This role helps maintain compliance, organizes documentation, assists with audits, and provides ongoing support to staff, providers, and members. Strong organization, communication, and follow‑through are key.

Key Responsibilities

• Onboarding Support — Assist with posting jobs, screening candidates, completing background checks, and preparing new hire documentation.
• Compliance & Documentation — Maintain accurate employee and member files, ensure required paperwork is completed, and support routine audits.
• Member Services — Help with referrals, intake tasks, goal updates, incident reporting, and general member support needs.
• Training & Tracking — Manage training systems, monitor expirations, and ensure staff remain compliant with required certifications.
• Program Support — Provide assistance to program coordinators, host home providers, and group home staff as needed.
• Operational Tasks — Order supplies, support policy updates, and help with corrective actions or administrative needs.

Qualifications

• Strong organizational and multitasking skills
• Ability to manage deadlines and maintain accurate records
• Clear communication and teamwork abilities
• Experience with HR, compliance, or member services is helpful but not required