DIRECTEUR(TRICE) DES PIÈCES | PARTS MANAGER Volkswagen St-Bruno SAINT-BRUNO-DE-MONTARVILLE, QC

Dilawri Group of Companies; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Parts Manager to lead a dynamic team in a fast-paced environment. This role involves supervising staff, managing inventory efficiently, and ensuring high levels of customer service. You'll collaborate with various departments to optimize operations and promote a culture of safety and professionalism. With opportunities for career advancement and a supportive work environment, this position is perfect for those passionate about automobiles and team leadership.

Benefits

Pension Funds after 1 Year

Excellent Group Insurance

Ongoing Training

Employee Discounts

Social Activities

Qualifications

• Strong customer service abilities and a passion for automobiles.
• Excellent interpersonal and negotiation skills are crucial.

Responsibilities

• Supervise a team and maintain optimal inventory management.
• Collaborate with departments to ensure efficient parts turnover.

Skills

Interpersonal Skills

Customer Service

Inventory Management

Negotiation Skills

Organizational Skills

Problem-Solving

Teamwork

Job description

DIRECTEUR(TRICE) DES PIÈCES | PARTS MANAGER

Who is the Dilawri Group?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.

Why work with us and what we offer?

- Stable, dynamic and dedicated team

- Pension funds after 1 year;

- Excellent group insurance including dental, medical, life, travel and extended health.

- Ongoing training provided;

- Opportunities for career advancement and internal promotion;

- Attractive employee discounts;

- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)

Main responsibilities:

- Supervise a team of employees;

- Maintain optimal inventory management;

- Collaborate with the Service Manager and Accounting to ensure the efficient turnover of parts needed to perform in-house work;

- Plan and monitor the budget;

- Coordinate the weekly and daily activities of his team;

- Implement and ensure compliance with procedures (receiving/shipping, customer service, etc.);

- Develop and provide reports on departmental objectives and results;

- Maintain good relations with employees, colleagues and suppliers;

- Maintain a high level of customer service by intervening, when necessary, with customers and suppliers;

- Promote and enforce occupational health and safety standards;

- Ensure the development of the parts distribution network, which generates profits and profitability;

- Participate in the recruitment, evaluation, development and motivation of employees under his responsibility.

Required Qualifications and Skills:

- Excellent interpersonal skills, strong customer service abilities, and a passion for automobiles;

- Good understanding of customer and retailer needs;

- Skill in inventory management;

- Excellent interpersonal and negotiation skills;

- Organizational abilities and attention to detail;

- Ability to tackle problems with a positive attitude and follow through to resolution;

- Capability to remain calm and focused under all circumstances to provide exceptional service to customers;

- Ability to work under pressure;

- Professionalism, courtesy, and a neat appearance;

- Ease and interest in working as part of a team to achieve common goals.