Direct-To-Home- Full Time Installation Technician - Winter Park, FL

NRG Energy; Winter Park (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach motivierten Fachleuten, die in der Smart-Home-Branche tätig werden möchten. In dieser spannenden Rolle werden Sie als Experte für intelligente Technologien fungieren und Kunden bei der Installation und Wartung unterstützen. Sie haben die Möglichkeit, Ihr Einkommen durch Provisionen zu steuern und gleichzeitig einen positiven Einfluss auf das Leben der Kunden auszuüben. Wenn Sie leidenschaftlich an Kundenservice interessiert sind und in einem dynamischen Team arbeiten möchten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Verkaufserfahrung sind von Vorteil.
• Technische Hintergründe wie Bau oder Elektro sind ein Plus, aber nicht erforderlich.

Responsibilities

• Installation und Wartung moderner Smart-Home-Technologie bei Kunden.
• Bereitstellung von erstklassigem Kundenservice und Unterstützung.

Skills

Kundenservice

Verkaufserfahrung

Technische Kenntnisse

Education

Abschluss in einem relevanten Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity, offering peace of mind.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by providing opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Adhere to a strong safety culture, including conducting safety analysis of work sites.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing, as permitted by law. We are an Equal Opportunity Employer, supporting veterans and individuals with disabilities. Salary and level may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official job description on file with Talent.