Direct-To-Home- Full Time Installation Technician - Panorama City, CA

Vivint; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading smart home company is seeking a Direct-To-Home Full Time Installation Technician in Los Angeles. This role involves installing and servicing cutting-edge smart home technology while providing exceptional customer service. Technicians will work independently, manage inventory, and have opportunities to control earning potential through commissions.

Qualifications

• Ability to work independently and thrive in a team.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets with a business owner mentality.
• Explain system capabilities and operational instructions to customers.

Skills

Customer service skills

Sales experience

Field service experience

Technical background

Job description

Join to apply for the Direct-To-Home Full Time Installation Technician - Panorama City, CA role at Vivint.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your own income by offering customers additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• Exceptional customer service skills.
• Sales and/or field service experience is helpful. Technical backgrounds such as construction or electrical work are a plus but not required.
• Ability to work independently and thrive in a team environment.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Commitment to safety, including completing safety analysis for each work site.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic drug testing in accordance with legal and contractual requirements. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities.

Level, title, and salary are commensurate with experience and skills.

Official description on file with Talent.