Direct-To-Home- Full Time Installation Technician (Missouri City, TX)

NRG Energy; Missouri City (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht leidenschaftliche Smart Home Pros, die die Zukunft des Wohnens gestalten wollen. In dieser spannenden Rolle werden Sie die Möglichkeit haben, intelligente Produkte zu installieren und zu warten, während Sie außergewöhnlichen Kundenservice bieten. Sie werden Teil eines dynamischen Teams, das sich der Schaffung sicherer und nachhaltiger Wohnlösungen widmet. Wenn Sie gerne mit Technologie arbeiten und Kunden helfen möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind erforderlich.
• Erfahrung im Verkauf oder im Außendienst ist von Vorteil.

Responsibilities

• Installieren und Warten von Smart Home-Technologie in Kundenhäusern.
• Erklären der Systemfähigkeiten und Betriebsanweisungen an Kunden.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Education

Abschluss in einem technischen Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and keep our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, delivering the highest caliber of customer service. Customers rely on you to act with honesty and integrity, offering peace of mind.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your own income by providing opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

1. Exceptional customer service skills.
2. Sales and/or field services experience is helpful. Technical backgrounds like construction or electrical work are a plus but not required.
3. Ability to thrive in a team environment and work independently.
4. Willingness to submit to a criminal background check.
5. Valid driver's license and reliable transportation.

Physical demands of the job:

1. Lift and carry up to 45 lbs.
2. Climb ladders up to 14 feet.
3. Work in attics and limited-space areas.
4. Bend, kneel, crouch, and stand for long periods.
5. Adhere to a strong safety culture, including completing safety analyses of work sites.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random, post-accident, and reasonable suspicion drug testing, where permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf