Direct-To-Home- Full Time Installation Technician - Mesquite, TX

NRG Energy; United States Virgin Islands; On-site; USD 35,000 - 55,000; Full time

Job summary

Join NRG Energy as a Direct-To-Home Full Time Installation Technician in Mesquite, TX. This role involves installing and troubleshooting smart home technology, providing exceptional customer service, and managing inventory. Ideal candidates will have strong customer service skills and a willingness to learn about smart home technology.

Qualifications

• Exceptional customer service skills.
• Sales and/or field service experience is helpful.
• Technical backgrounds like construction or electrical work are a plus.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets.
• Explain system capabilities and operational instructions to customers.

Skills

Customer service skills

Sales experience

Technical background

Job description

Join to apply for the Direct-To-Home Full Time Installation Technician - Mesquite, TX role at NRG Energy.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your income by offering additional products and services to customers.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• Exceptional customer service skills.
• Sales and/or field service experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for extended periods.
• Adherence to safety protocols, including site safety analysis.

NRG Energy is committed to a drug-free workplace and conducts periodic drug testing. We are an Equal Opportunity Employer, including protected veterans and individuals with disabilities.