Direct-To-Home- Full Time Installation Technician - Lakewood, CA

Vivint; Lakewood (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Vivint is seeking a Direct-To-Home Full Time Installation Technician in Lakewood, CA. This entry-level role involves installing, servicing, and troubleshooting smart home technology in customers' homes. With an unlimited commission plan, technicians can control their income while providing exceptional customer service.

Qualifications

• Exceptional customer service skills.
• Sales and/or field service experience is helpful.
• Ability to work independently and as part of a team.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets with a business owner mentality.
• Conduct routine maintenance of company products and equipment.

Skills

Customer service

Sales experience

Field service experience

Job description

Join to apply for the Direct-To-Home Full Time Installation Technician - Lakewood, CA role at Vivint.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to protect and keep our customers connected to their homes, no matter where they are. Join our Smart Home team to create smarter, safer, and more sustainable homes.

What You’ll Do:

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain system capabilities and operational instructions to customers.
• Control your own income by offering additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For:

• Exceptional customer service skills.
• Sales and/or field service experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to work independently and as part of a team.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for extended periods.

NRG Energy is committed to a drug-free workplace. Employees are subject to periodic drug testing. We are an Equal Opportunity Employer, supporting veterans and individuals with disabilities. Salary may be adjusted based on experience and skills.

For more information, see the EEOC poster.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Computers and Electronics Manufacturing

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