Direct-To-Home- Full Time Installation Technician - Columbus, OH

NRG Energy; United States Virgin Islands; On-site; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is seeking a Direct-To-Home Full Time Installation Technician to join their Smart Home team. This role involves installing and troubleshooting cutting-edge smart home technology, providing exceptional customer service, and managing inventory. Candidates should have strong customer service skills and a valid driver's license.

Qualifications

• Exceptional customer service skills.
• Sales and/or field services experience is helpful.
• Ability to work independently and thrive in a team environment.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets with a business owner mentality.
• Explain system capabilities and operational instructions to customers.

Skills

Customer service skills

Sales experience

Field services experience

Job description

Join to apply for the Direct-To-Home Full Time Installation Technician - Columbus, OH role at NRG Energy.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your own income by offering opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to work independently and thrive in a team environment.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for long periods.
• Adhere to a strong safety culture, including site safety analysis.

NRG Energy is committed to a drug-free workplace. Employees are subject to drug testing as permitted by law. We are an equal opportunity employer, supporting veterans and individuals with disabilities.