Direct Support Staff

Advocates; West Natick (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocates, a nonprofit organization, is seeking Direct Support Staff in West Natick, Massachusetts. The role focuses on hands-on support for adults with developmental disabilities in residential settings, helping with daily living activities and community outings.

It is an entry-level position with meaningful responsibilities and opportunities to build lasting relationships. The schedule includes afternoon and evening shifts, with a starting rate of $18.50 per hour.

Qualifications

• Strong interpersonal, communication, and coaching skills.
• Ability to work in a fast-paced, team-oriented, person-centered environment.
• Basic computer skills required.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Provide daily support at home and in the community
• Help plan and implement daily routines and activities
• Support individuals in setting and achieving person-centered goals
• Encourage participation in community and social opportunities
• Support household cleaning and maintenance tasks
• Document observations, progress, and any concerns
• Implement established treatment and support plans
• Provide physical intervention in crisis situations when necessary
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Skills

Interpersonal skills

Communication skills

Coaching skills

Team oriented

Basic computer skills

Valid driver’s license

Education

High School Diploma/GED

Job description

Overview

Starting Rate: $18.50/hour

Schedule: Tuesday and Wednesday 3pm-11pm, Thursday and Friday 9am-3pm, Saturday 3pm-11pm

We’relooking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. Ifyou’reready to start—or grow!—your career in human services, this isa great opportunityto make a real impact every day.

As a Direct Support Staff,you’llprovide hands-on support, guidance, and encouragement toadultswith developmental disabilities. This is an entry-level role with meaningful responsibilities and the chance to build lasting relationships.In this role,you’llassistindividualswith daily living activities, such as personal care, meals,routinesand community outings – while helping them build skills and independence.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide daily support at home and in the community
• Help plan and implement daily routines and activities
• Support individuals in setting and achieving person-centered goals
• Encourage participation in community and social opportunities
• Support household cleaning and maintenance tasks
• Document observations, progress, and any concerns
• Implement established treatment and support plans
• Provide physical intervention in crisis situations when necessary
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

• Highschooldiplomaor equivalent required
• Experience in human services or with similar populations preferred
• Strong interpersonal, communication, and coaching skills
• Ability to work in a fast-paced, team-oriented, person-centered environment
• Basic computer skills required
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Commitment to supporting culturally diverse populations

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.