Direct Support Staff

Advocates; Norfolk (MA); On-site; USD 21,025 - 29,945; Part time

Job summary

Advocates in Norfolk, MA is seeking enthusiastic and compassionate Direct Support Staff to provide meaningful support to individuals with developmental disabilities. This entry-level position involves assisting with daily living activities and fostering independence, making a real impact in the lives of those supported.

A High School Diploma/GED is required, and experience in human services is preferred. The role offers a supportive environment where you can develop skills and build lasting relationships.

Qualifications

• High school diploma or equivalent required.
• Experience in human services or with similar populations preferred.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Provide daily support at home and in the community.
• Help plan and implement daily routines and activities.
• Support individuals in setting and achieving person-centered goals.
• Document observations, progress, and any concerns.

Skills

Strong interpersonal skills

Communication skills

Coaching skills

Basic computer skills

Education

High School Diploma/GED

Job description

Schedule

Saturday and Sunday 9am-11pm

Overview

We’re looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you’re ready to start—or grow! — your career in human services, this is a great opportunity to make a real impact every day.

Starting Rate: $18.50/hour

As a Direct Support Staff, you’ll provide hands‑on support, guidance, and encouragement to adults with developmental disabilities. This is an entry‑level role with meaningful responsibilities and the chance to build lasting relationships. You’ll assist individuals with daily living activities, such as personal care, meals, routines and community outings — while helping them build skills and independence.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

We’re committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide daily support at home and in the community
• Help plan and implement daily routines and activities
• Support individuals in setting and achieving person-centered goals
• Encourage participation in community and social opportunities
• Support household cleaning and maintenance tasks
• Document observations, progress, and any concerns
• Implement established treatment and support plans
• Provide physical intervention in crisis situations when necessary
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

• High school diploma or equivalent required
• Experience in human services or with similar populations preferred
• Strong interpersonal, communication, and coaching skills
• Ability to work in a fast-paced, team-oriented, person-centered environment
• Basic computer skills required
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Commitment to supporting culturally diverse populations

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity across multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.