Direct Support Professional - Mulliken Home

Listening Ear Crisis Center; Mulliken (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Listening Ear Crisis Center is seeking Direct Support Professionals (DSP) in Mulliken, Michigan, to supervise and assist consumers with daily living activities. Responsibilities include meal preparation, personal care, documentation, and collaboration with healthcare staff to ensure adherence to the Personal Centered Plan.

Candidates must possess a High School Diploma or GED, with preference given to those with prior caregiving experience. The role requires empathy and professionalism in a supportive environment.

Qualifications

• Must possess working knowledge of laws and regulations relevant to mentally disabled adults.
• Ability to manage multiple tasks and respond to emergencies in a controlled manner.
• Must maintain a valid driver's license with a good driving record.

Responsibilities

• Engage with consumers to implement activities in their Person Centered Plan.
• Complete necessary documentation related to consumer services.
• Report punctually to work and assist consumers until relieved by a supervisor.

Skills

Ability to manage multiple tasks simultaneously

Ability to respond to emergency situations

Professionalism, empathy, patience

Education

High School Diploma or GED

Post-secondary certification in relevant field

Job description

Position Summary

Direct Support Professionals (DSP) are responsible for the daily supervision and support in all daily living activities of consumers as identified in the consumer’s Person Centered Plan. These activities regularly include preparing meals, assisting with eating meals, personal care, bathing, dressing, restroom assistance, administering medications, transferring, and transporting to daily activities and medical appointments. All functions are performed with strict adherence to the applicable Michigan Health Code, MDHHS regulations, and contractual obligations between Listening Ear and community agencies or the State of Michigan.

Reporting and Supervision

DSPs report to the Assistant Home Manager or Home Manager of their assigned location.

Essential Job Functions

• Engage with consumers and the Home Manager or other designated staff to identify and implement activities required under the consumer’s Person Centered Plan.
• Perform all Person Centered Plan prescribed activities including, but not limited to, meal preparation, clean‑up, consumer hygiene, passing medications, consumer recreation activities, and transporting consumers to and from appointments in compliance with relevant laws, regulations, agreements, and Listening Ear standards.
• Accurate and timely completion and delivery of all necessary or required documentation relating to consumer services or home operations.
• Attend and successfully complete all mandatory training and skill development programs, including annual refresher trainings as required.
• Report punctually to work and remain with consumer until relieved from duty by another DSP or supervisor.

This is not an exhaustive list of all assigned duties, responsibilities, or aspects of the job described. Other relevant duties, tasks, or requirements may be assigned to this job at any time at the sole discretion of the employer.

Qualifications

Must possess or acquire a working knowledge of laws, regulations, and methodologies relevant to working with varying degrees of mentally disabled adults including, but not limited to:

• Recipient Rights
• Agency Ethics and the Consumer Bill of Rights
• Person Centered Plans
• CPR
• First Aid
• Safety and fire prevention
• Nutrition
• Prevention of communicable diseases
• Ability to manage multiple tasks simultaneously
• Ability to respond to emergency situations in a controlled manner
• Work with professionalism, including empathy, patience, and cultural sensitivity
• Must possess and maintain a valid driver’s license and good driving record

Education and Experience

• Required: High School Diploma, GED, or be functionally equivalent in reading and writing in English, and basic math. Must be at least 18 years of age at the time employment begins.
• Preferred: Prior experience in a caregiving capacity with a licensed care facility. Post‑secondary certification from an accredited Community College or other relevant training program.

Physical and Other Requirements

• Over an 8‑hour period: Prolonged standing, regular or intermittent lifting and reaching above shoulders, pulling and pushing, bending at waist, twisting torso, kneeling, walking.
• Ability to lift, carry, and place up to 50 lbs.

All conditional job offers for DSP candidates will require a physical examination by an occupational health clinic, which includes a lifting component and TB test, as well as required criminal background checks.