Direct Support Professional Mentor

American-Baptist-Homes-of-the-Midwest-; Cedar Rapids (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan with employer 1

Life and AD&D Insurance

Short-Term and Long-Term Disability

Accident and Critical Illness

Employee Assistance Program (EAP)

Job summary

Crest Services is seeking a Direct Support Professional Mentor to lead and train DSP teams within a home setting. You will mentor staff while providing hands-on support to residents, promoting independence and safety.

The role emphasizes person-centered care, strong communication, and collaboration with leadership to ensure high-quality services. It is a full-time, daytime schedule in a faith-based nonprofit environment.

Qualifications

• Minimum of 1 year of leadership experience and direct care experience working with individuals with disabilities or adults age 65 and older.
• Ability to read, write, speak, and understand English.
• Valid driver's license and proof of current auto insurance in the state of employment.
• Medication Management Administration Certificate required within 90 days of hire.
• Active Mandatory Reporter Certification preferred.
• Strong communication, organization, and leadership skills.

Responsibilities

• Provide direct support, supervision, and protective oversight to individuals served.
• Promote independence and help individuals accomplish their personal goals.
• Assist with activities of daily living (ADLs) while ensuring safety, dignity, and respect.
• Onboard, train, coach, and mentor new Direct Support Professionals assigned to your home.
• Serve as a positive role model and resource for DSP team members.
• Collaborate with the Team Lead or Assistant Manager regarding staffing, attendance, and performance concerns.
• Act as a liaison between families, administration, staff, and individuals served to promote consistent, quality care.
• Maintain strong communication and teamwork within the home.
• Help foster a positive, professional team culture focused on person-centered care.
• Promote consistency in daily routines, expectations, and quality of services.

Skills

Leadership experience

Direct care experience

Read/write English

Driver's license

Communication skills

Medication management cert

Leadership skills

Education

High school diploma or GED

Job description

Direct Support Professional Mentor | Full-Time | Faith-Based Nonprofit | $19.00/hr

Take the next step in your caregiving career and make an even greater impact.

Join Crest Services as a Direct Support Professional Mentor (DSP Mentor) and use your experience and leadership skills to help both the individuals we serve and the DSPs who support them thrive.

For more than 50 years, Crest Services has been a faith-based, nonprofit organization dedicated to providing compassionate, person-centered support to individuals with developmental disabilities, mental health conditions, and traumatic brain injuries. Founded in 1974, we are committed to helping individuals live meaningful, independent lives while creating a supportive workplace where employees feel valued and appreciated.

As a DSP Mentor, you'll play an important leadership role within your home—providing direct support to residents while helping train, mentor, and guide new DSP team members.

Why You’ll Love Working at Crest Services

• Competitive Pay: $19.00 per hour
• Full-Time Schedule: Monday–Friday, 7:00 AM–3:30 PM or 7:30 AM–4:00 PM
• Leadership Opportunity: Help onboard, train, and mentor new DSP team members
• Meaningful Work: Build lasting relationships while helping individuals reach their personal goals
• Supportive Team: We value our DSPs and caregivers as much as the individuals we serve
• Paid Training: Gain the knowledge and skills you need to succeed
• Double-Time Pay: Receive double-time pay for all hours worked on company-recognized holidays
• Employee Referral Bonus Program
• Quick Hiring: typically hear back within 48 hours
• On-Call Participation: Participate in an established on-call rotation to support the needs of the home and team

What You’ll Do

As a Direct Support Professional Mentor, you'll provide hands-on support to individuals while serving as a leader and resource for the DSP team.

Responsibilities include:

• Provide direct support, supervision, and protective oversight to individuals served
• Promote independence and help individuals accomplish their personal goals
• Assist with activities of daily living (ADLs) while ensuring safety, dignity, and respect
• Onboard, train, coach, and mentor new Direct Support Professionals assigned to your home
• Serve as a positive role model and resource for DSP team members
• Collaborate with the Team Lead or Assistant Manager regarding staffing, attendance, and performance concerns
• Act as a liaison between families, administration, staff, and individuals served to promote consistent, quality care
• Maintain strong communication and teamwork within the home
• Help foster a positive, professional team culture focused on person-centered care
• Promote consistency in daily routines, expectations, and quality of services

What You’ll Need

• Must be at least 21 years of age
• High school diploma or GED
• Minimum of 1 year of leadership experience and direct care experience working with individuals with disabilities or adults age 65 and older
• Ability to read, write, speak, and understand English
• Valid driver's license and proof of current auto insurance in the state of employment
• Ability to understand and complete required documentation
• Medication Management Administration Certificate within 90 days of hire
• Active Mandatory Reporter Certification preferred
• Dependable, compassionate, patient, and able to serve as a positive role model for others
• Strong communication, organization, and leadership skills

Benefits

Eligible employees enjoy access to:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan with discretionary employer match
• Life and AD&D Insurance
• Short-Term and Long-Term Disability Insurance
• Accident and Critical Illness Insurance
• Employee Assistance Program (EAP)

Join a Team That Makes a Difference

At Crest Services, our people are at the heart of everything we do. As a Direct Support Professional Mentor, you'll have the opportunity to make a difference not only in the lives of the individuals we serve, but also in the careers of the DSPs you help train and support.

If you're an experienced caregiver or DSP looking for an opportunity to grow your leadership skills while continuing to make a meaningful impact, we'd love to have you join our team.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.