Direct Support Professional III

Georgia Community Support And Solut; Union City (GA); On-site; USD 21,000 - 22,000; Full time

Job summary

Georgia Community Support And Solut is seeking a Direct Support Professional III (DSP III) in Union City, GA, to provide senior-level direct support and act as a lead resource within residential settings.

You will mentor DSP staff, promote person-centered services, coordinate ISPs, and ensure compliance with DBHDD, CARF, and internal standards while maintaining compassionate, high-quality care for individuals with developmental disabilities.

Qualifications

• Five years of direct support experience, including leadership, mentoring, coaching, strong documentation skills, and knowledge of Medicaid, DBHDD, licensing, and regulatory requirements.
• Current valid driver's license and evidence of personal liability motor vehicle insurance; able to meet driving standards.
• Current CPR/First Aid and Medication Administration certifications, or ability to obtain them within required timeframes.
• DSP III certification through an approved program or the University of Georgia, NADSP, or other InCommunity approved training; certification within the required timeframe.

Responsibilities

• Provide high-quality person-centered support that maximize independence, dignity, and choice.
• Partner with the individual and care team to develop ISPs, Behavior Support Plans and risk mitigation strategies.
• Assist individuals with activities of daily living and administration of medication as authorized.
• Provide one-to-one support and supervise individuals requiring intensive supports as needed.
• Lead DSP on assigned shifts and mentor DSP staff.
• Model best practices in documentation, professionalism, and regulatory compliance.

Skills

Leadership

Mentoring

Coaching

Documentation skills

Education

High school diploma or GED

Associate's degree in human services

DSP III certification

Job description

Job Details

• Job Location: Union City - GA
• Position Type: Full Time
• Salary Range: $15.25 - $15.25 Hourly
• Job Shift: Mid-Day
• Job Category: Hourly

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Direct Support Professional III (DSP III), are expected to model and promote the organization's mission and values in every aspect of their work.

Position Summary

The Direct Support Professional III (DSP III) is the organization’s most senior-level, experienced direct support professional who provides exceptional person-centered services while serving as a lead resource within the home. The DSP III models best practices, mentors DSP (Uncertified), DSP I and DSP II staff, supports day-to-day operations, promotes regulatory compliance, and assists leadership in maintaining high-quality services that meet DBHDD, CARF, and InCommunity standards.

Essential Job Duties and Responsibilities

Support Individual Engagement and Inclusion

• Provide high-quality person-centered support that maximize independence, dignity, and choice.
• Partner with the individual, the Community Area Manager, Support Coordination, and other members of the individual's care team to develop Individual Service Plans (ISPs), Behavior Support Plans, and risk mitigation strategies that support the individual in achieving goals and leading a healthy, safe, and joyful life.
• Assist individuals with activities of daily living (e.g., bathing, eating, toileting, dressing), administration of medication (as authorized), and participation in community-based activities (e.g., church, social groups, sports, dining out, etc.) that reflect their individual interests and choices.
• Provide one-to-one support for individuals who require one-to-one care and are authorized to receive such services in accordance with their prior authorizations.
• Provide increased care and supervision to individuals requiring intensive supports.

Promote Health and Well-Being

• Administer medications and treatments in accordance with certification and organizational policy.
• Monitor implementation of Individual Service Plans (ISPs), Behavior Support Plans, HRST recommendations, and nursing directives.
• As requested by the Community Area Manager, transport and accompany individuals to medical appointments and ensure that appropriate information from the appointment (including any changes to medications, diagnoses, etc.) is communicated to staff and documented in Therap and other appropriate databases within 24 hours of the appointment.
• Promote positive relationships with families, guardians, day programs, medical providers, and community partners.

Ensure Safety, Cleanliness and Meal Preparation

• Maintain a safe, clean, and comfortable home environment.
• Identify health, safety, maintenance, staffing, and compliance concerns and communicate them promptly.
• Support emergency preparedness, incident response, and follow-up activities.

Communication

• Ensure accurate completion of Therap documentation, shift notes, medication records, and required documentation (e.g., achieve a score of at least 90% on weekly documentation audits).
• Communicate important health, behavioral, medical, and service-related information to the appropriate team members in a timely manner.

Teamwork and Professional Conduct

• Serve as the lead DSP on assigned shifts and assist with coordination of daily operations.
• Mentor, coach, and provide on-the-job shadowing and training to DSP (Uncertified), DSP I, and DSP II staff.
• Model best practices in documentation, professionalism, and regulatory compliance.
• Participate in training, performance improvement initiatives, and leadership development.
• Collaborate with the Community Area Manager and interdisciplinary team to support high-quality services.
• Other duties as assigned.

Attendance and Scheduling

• Demonstrate dependable attendance and punctuality.
• Assist with coordinating shift coverage and daily staffing needs as directed by the Community Area Manager.
• Support continuity of services by communicating scheduling concerns promptly and assisting with daily operational needs during assigned shifts.

Compliance

• Provide transportation services for individuals and safely operate organization-owned vehicles in accordance with all applicable rules and regulations.
• Assist the Community Area Manager with audits, quality assurance activities, home readiness, and corrective actions.
• Monitor compliance with Individual Service Plans (ISPs), Behavior Support Plans, HRST recommendations, nursing directives, and organizational policies.
• Model best practices in documentation, professionalism, and regulatory compliance.
• Follow all applicable federal, state, DBHDD, Medicaid, CARF and InCommunity policies, procedures and standards.

Qualifications

• High school diploma or GED required; associate's degree in human services or a related field preferred.
• Five years of direct support experience, including demonstrated leadership, mentoring, coaching, strong documentation skills, and knowledge of Medicaid, DBHDD, licensing, and regulatory requirements.
• Current valid driver's license and evidence of personal liability motor vehicle insurance coverage; the ability to meet InCommunity's driving standards.
• Current CPR/First Aid and Medication Administration certifications, or the ability to obtain and maintain required certifications within established timeframes.
• DSP III certification through the University of Georgia, the National Association of Direct Support Professionals (NADSP), or another Incommunity approved accredited training program required, obtained certification within the required timeframe.

Supervisory Responsibilities

This position does not have formal supervisory authority but serves as the lead Direct Support Professional by providing day-to-day functional leadership, coaching, mentoring, and on-the-job training to DSP staff. The DSP III also supports the Community Area Manager by assisting with daily operations, quality assurance, and continuity of services during planned absences, emergencies, or as assigned.

Work Environment & Physical Demands

• Work is performed in residential homes and community settings.
• Requires standing, walking, bending, lifting up to 50 pounds, and assisting individuals with mobility and transfers.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Travel Required

• Frequent local travel between residential homes, community activities, and medical appointments in an organization-owned vehicle, which is typically a mini-van or other ADA-equipped vehicle.