Direct Support Professional I

Becoming-Independent

Santa Rosa (CA)

On-site

USD 29,000 - 32,000

Full time

14 days+
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Job summary

Becoming-Independent in Santa Rosa, CA is seeking a Direct Support Professional I (DSP I) in Living Services. The DSP I provides one-to-one support in home/community settings, assisting with personal care, daily living tasks, and participation in chosen activities to foster independence.

The role requires documenting tasks, coordinating with the team, and maintaining safety in transport and routines. Strong communication in English and reliability are essential for this non-exempt position.

Qualifications

  • High School diploma or equivalent preferred.
  • Previous experience with intellectual/developmental disabilities desirable.
  • Must be able to speak, read, write, and understand English.

Responsibilities

  • Works 1:1 with individuals in home/community environment (direct supervision & support).
  • Supervise and assist with personal health and hygiene, including grooming, bathing, toileting, and attire.
  • Assist with personal care needs including health, hygiene, household maintenance, healthy eating, appointments, and procedures including medication, finances, and shopping.
  • Attend, engage, and participate in team meetings & trainings.
  • Complete monthly trainings on schedule within the provided timeframe.
  • Record data relative to tasks using BI/ Therap/EVV/ISP/ADP/TripLog systems.
  • Maintain daily punches and review timecards; submit daily notes within 24 hours of service.
  • Check company email and respond within 24 hours; manage calendar and schedule.

Skills

Organized
Dependable
Good judgement
Positive attitude
Interpersonal relations
Communication
Initiative
Philosophical commitment

Education

High School diploma or equivalent preferred.

Job description


BECOMING INDEPENDENT JOB DESCRIPTION

POSITION:

Direct Support Professional I (DSP I)

PROGRAM:

Living Services

POSITION DESCRIPTION:

A DSP I serves as a personal attendant for individuals who choose to or are working towards living independently. A DSP I is expected to assist and supervise individuals with personal care needs as well as help them to achieve their personal goals through learning skills and participating in activities of their choice that the individuals, by virtue of their condition, cannot personally perform on an independent basis.

SALARY:

$21.25-$21.75/hour

STATUS:

Non-exempt; no employee supervision

CRITICAL JOB FUNCTIONS

While working with individuals, DSP I’s are expected to provide instruction, assistance, and supervision in skills essential for individuals striving for independent living as described below.

PROVIDE SUPPORTS & TRAINING
  • Works 1:1 with individuals in home/community environment (direct supervision & support).
  • Supervise and assist with personal health and hygiene, including personal grooming, bathing, toileting, the use of adaptive equipment, and appropriate attire.
  • Provide assistance, supervision, and support to individuals with a variety of personal care needs, including those related to health and hygiene, maintenance of their household, healthy eating, health-related appointments, and instructions, including medication, financial systems, and shopping.
  • Attend, actively engage, and participate in team meetings & trainings.
  • Completes monthly trainings on schedule within the provided timeframe.
IMPLEMENT SERVICE PLANS
  • Ensure individual's personal choice is at the forefront of service plan delivery.
  • Understanding and adherence to any individualized service plans, including medical or behavioral.
  • Participate in meetings with the interdisciplinary team/circle of support as requested.
KEEP RECORDS AND WRITE REPORTS
  • Records data relative to tasks (BI information platforms; Therap/EVV/ISP data, ADP, TripLog, etc).
  • Time and Attendance records (ADP) - Responsible for daily punches for all shifts/applicable breaks and daily review of timecards/corrections/edits (notes).
  • Therap - Daily notes must be submitted for all 1:1 services within 24 hours of service.
  • Company email must be checked during each shift. Email responses are expected within 24 hours or at your next scheduled shift (for emails where you are the only recipient).
  • Text message correspondence must be replied to during your shift.
  • Google Calendars/Daily Schedule - All staff must ensure either their Google Calendar or their daily schedule is reflective of all activities during working hours.
DEVELOP AND MAINTAIN EFFECTIVE RELATIONSHIPS
  • Assist individuals in establishing and maintaining social connections with persons of their choosing, with a focus on reducing relationships with paid supports.
  • Support and participate alongside individuals in community events and activities.
  • Develop and maintain effective relationships with persons served (including their family and friends), peers, supervisors, and other staff, affiliated agency staff, and members of the community.
  • Participate in meetings with the interdisciplinary team/circle of support.
  • Plans and coordinates Community Access activities per shift based on individual's interests.
  • Encourages and schedules engagement in HQ classes/utilization and HQ/BI Community events.
TRANSPORTATION OF PERSONS SERVED
  • Transport persons served as needed to and from community activities/appointments/errands, etc. This may be in a personal vehicle, BI vehicle, or riding public/para transportation services.
  • Ensure safe entry and exit protocols, as well as ensure the safety of individuals while in a moving vehicle (i.e., tie‑downs, seatbelts).
  • Ensure inspection and cleanliness of the vehicle before/after each use.
  • Triplog application (with Magic Trip enabled) must be used for all personal and fleet mileage driven during your scheduled work day. Trips must be reviewed, corrected, and submitted daily or at the start of the next shift.
  • Applicable inspections performed via Fleetio application prior to usage of any BI vehicle at any time.
OTHER
  • Provide support as a Direct Support Professional working in any BI program, including but not limited to providing in-home care, transportation, in-community services and direct supervision for individuals served.
  • All BI working hours should be performed at a BI location, in the individual’s home, or at a community site with the individual.. Exceptions need to be pre-approved by your supervisor.
  • Availability and flexibility to accommodate changing individual support needs.
  • Executes position-specific job duties and other duties as assigned at the discretion of BI.
CANDIDATE SHOULD POSSESS THE FOLLOWING SKILLS

ORGANIZED: Ability to set priorities, perform job duties in an orderly fashion, and complete job duties with efficiency and accuracy.Detail-oriented.

DEPENDABLE: Capable of being relied upon, responsible, trustworthy, and punctual.

GOOD JUDGEMENT: Consistently evaluates information and circumstances to make informed decisions that lead to positive outcomes for both the program and its participants.

POSITIVE ATTITUDE: Ability to demonstrate a mental disposition and overall outlook that is positive, open, and supportive of others.

INTERPERSONAL RELATIONS: Ability to relate well with others and establish positive working relations; cooperative; "team player."

COMMUNICATION: Excellent verbal/written communication skills in English, is able to comprehend and follow directions, as well as be an effective listener.

INITIATIVE: Ability to "self-start" without close supervision; self-reliance, energy, and resourcefulness.

PHILOSOPHICAL COMMITMENT: Demonstrates through words and actions an understanding of, and commitment to, the organization's beliefs and goals; advocates on behalf of persons served.

QUALIFICATIONS AND REQUIREMENTS
EDUCATION:

High School diploma or equivalent preferred.

EXPERIENCE:

Previous experience working with individuals with intellectual/developmental disabilities is desirable. Good customer service skills and an interest in helping others pursue and achieve their goals are required.

Must be able to speak, read, write, and understand the primary language used in the workplace (English).

PHYSICAL REQUIREMENTS:
  • A physical condition that will permit frequent bending, squatting, turning, and lifting without injury.
  • Ability to operate a vehicle for a portion of your shift.
  • Ability to walk and stand for prolonged periods of time.
  • Ability to assist individuals in wheelchairs.
  • Provide personal care to individuals, including assistance in the restroom and feeding.
  • Lift at least 40 pounds.
  • Clearance of pre-employment Functional Capacity Evaluation with no restrictions that cannot be reasonably accommodated without undue hardship.
EMPLOYMENT REQUIREMENTS
  • Valid California driver’s license
  • Insured, dependable vehicle that can successfully pass BI’s vehicle inspection
  • Proof of current auto insurance
  • On-Duty Meal Period Waiver
  • First Aid and CPR certification (training will be provided)
  • Criminal Record Clearance
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