Direct Support Professional: Empower Lives through Daily Care

UCP of Central Arizona; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

UCP of Central Arizona is seeking an entry-level Direct Support Professional to serve members at the Laura Dozer Main Campus in Phoenix, AZ. The role emphasizes daily living support, health maintenance, personal care and behavioral development under the supervision of program leads.

Responsibilities include implementing ISP goals, assisting with daily activities, documenting progress, transporting members as needed, and maintaining safety and confidentiality in all tasks.

Qualifications

• Must be 18 years or older.
• Must meet agency licensure requirements for fingerprinting, CPS, CPR and First Aid and DDD when appropriate.
• Must successfully complete a pre-employment criminal background and drug screening.
• Provide 3 verifiable reference letters.
• Must be able to lift and transfer members.
• For assignments that require the employee to drive a vehicle, must meet the qualifications of a driver as established by our insurance carrier and UCP policy.

Responsibilities

• Deliver services according to UCP's mission, vision and value statements
• Treat members with respect and encourage self-determination
• Ensure implementation of member's ISP goals according to individual's support plan
• Assist members with eating, toileting, other daily living and social skills
• Contribute to all aspects program service delivery by interacting with members and being an active participant in all related activities
• Assist with safety skills, including but not limited to, basic first aid, fire drills, and handling emergency situations and complete reports as necessary
• Accompany members on community outings and provide instruction and assistance accordingly
• Use appropriate behavior management techniques (Article 9 training) with members
• Transport and assist members safely in a company vehicle to/from program and in the community
• Communicate effectively and professionally with staff, funding source, members and their families/guardians
• Demonstrate and model a professional presence (appropriate language, initiative, respect, punctuality, manners, maturity, consistency) and appearance
• Handle difficult situations with a positive attitude by actively seeking problem resolution, and creative solutions.
• Write incident reports and inform supervisor/lead regarding incidents within required timelines
• Attend staff meetings and training required by UCP
• Administer medication as prescribed by licensed medical professionals and according to UCP medication training.
• Collaborate with and learn from colleagues and supervisors to achieve a greater degree of service to the organization and its programs
• Protect and maintain the confidentiality of member information and documentation in accordance with UCP policy, HIPAA, state and federal law
• Maintain required staff-to-member ratios and appropriate member supervision at all times.
• Report suspected or alleged abuse or neglect as required by UCP policy and state law
• Maintain clean environment and free of any safety hazards, includes program facility and vehicles
• Process and maintain meticulous record keeping (monthly progress reports, mileage logs, maintenance requests, transportation billing logs, attendance sheets, toileting charts, medication records, skin integrity logs, etc.) within timelines
• Ensure completion of facility, vehicle or IT (Information Technology) maintenance requests according to timelines
• Secure vehicles to ensure the protection of the vehicle, Garmins and GPS system
• Adhere to agency, department and the Division of Developmental Disabilities policies and procedures as well as state and federal laws and regulations.
• Maintain optimum attendance and reliability
• As needed, substitute for supervisory and/or DSPs during vacations, absences, or when assigned
• Perform other related duties as assigned.

Skills

Customer service

English literacy

Computer skills

Behavior management

CPR/First Aid

Education

High School Diploma or GED

Developmental Disabilities Specialist Certificate

Associates or Bachelor degree

Job description

UCP of Central Arizona is seeking an entry-level Direct Support Professional to serve members at the Laura Dozer Main Campus in Phoenix, AZ. The role emphasizes daily living support, health maintenance, personal care and behavioral development under the supervision of program leads.

Responsibilities include implementing ISP goals, assisting with daily activities, documenting progress, transporting members as needed, and maintaining safety and confidentiality in all tasks.