Direct Support Professional (DSP) / 2nd shift / Full Time (32 hours) / Otter Home

Hope Network / Otter Home; New Baltimore (MI); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Wage $17.13

Medical, Vision & Dental

403(b) Retirement Plan

Paid Time Off

Educational Reimbursement

Career-Pathing

Paid Training

Employee Referral Bonus

Job summary

Hope Network / Otter Home is seeking a Direct Support Professional for the 2nd shift (Afternoons) on-site in New Baltimore, MI. The role focuses on helping individuals achieve independence, safety, and community participation through personal care, mobility support, and daily activities.

The DSP will work with the care team to implement plans, monitor health needs, and promote positive behavior while fostering trust and collaboration with the person served and their community.

Qualifications

• Strong desire to help others with empathy and dedication.
• Respect for diversity and inclusion, and reliability in duties.
• Professionalism in communication, attendance and accuracy.

Responsibilities

• Provide Direct Support to individuals in daily living activities.
• Monitor safety, respond to crises, and document care accurately.
• Assist with social and community activities and transportation as needed.
• Attend medical appointments and relay information to the care team.
• Support independence, problem-solving and skill-building for the individual.

Skills

Empathy

Patience

Integrity

Teamwork

Professionalism

Clear communication

Education

High School Diploma / GED

Job description

Direct Support Professional (DSP) / 2nd shift / Full Time (32 hours) / Otter Home

Job Category: Direct Care

Requisition Number: DIREC024797

• Posted : September 4, 2026
• Full-Time
• On-site

Locations

Showing 1 location

New Baltimore, MI 48047, USA

Description

Direct Support Professional (DSP) Full time (32 hours), 2nd shift/ Otter.

Make a real impact – help someone build independence while building a career, you’re proud of.

The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation.

What You’ll Do

The Direct Support Professionalwill assist in the following areas of personal care and development:

• Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc.
• Support crisis prevention, intervention, and resolution
• Establish collaborative relationships built on trust and empathy through consistent and meaningful communication
• Foster a spirit of partnership with individuals served, the community, and other professionals
• Help build effective skills for problem-solving, communication, and independence
• Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.)
• Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking
• Monitor vitals for any medical condition or illness
• Promote positive behavior
• Attend medical appointments and ensure accurate information is relayed between medical provider and care team
• Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such
• Connect person served with opportunities or places in their community to develop relationships with others
• Support community participation, volunteering, career goals or employment, and educational interests

What we’re looking for

• You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication
• You exhibit characteristics of trustworthiness, integrity, and honesty
• You respect diversity and inclusion
• You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality
• You take part in continuous education, training, and personal development and growth

What you’ll bring

Required

• High school diploma/ GED
• Valid State of Michigan driver’s license
• Ability to lift 50 lbs.
• Ability to become certified in CPR/First Aid
• Commitment to scheduled shifts, assigned duties, and performance expectations : 2 Shift (Afternoons) Full-Time including weekends and holidays.
• Possess basic computer skills

We’re proud to offer a robust and meaningful benefits package to support your career growth and overall well-being:

• Wage $17.13
• Medical, Vision, & Dental Care depending on full or part-time status.
• 403(b) Retirement Plan
• Paid Time Off
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus

Why Join Our Team?

At Hope Network you're not just filling a role, you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but thing stay the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no hum is more valuable than the next - and the work you do here truly matters

Qualifications

Education

High School Diploma Equivalency or better.

Experience

Direct Support / Care Giver experience

Licenses & Certifications

- Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.