Direct Support Professional- 3rd Shift

New Vista KY; Lexington (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

New Vista in Lexington, VA is seeking a Direct Support Professional to assist clients with daily routines and promote a culture of inclusion and participation. You will monitor client safety, oversee activities, and support recreational and educational group sessions under supervisor guidance.

The role emphasizes timely documentation, adherence to the Client Handbook, and coordination with clinicians to meet program needs.

Qualifications

• High school degree or equivalent required.
• Valid driver’s license and auto insurance required.
• Experience working in a residential behavioral health setting preferred.

Responsibilities

• Assist clients with daily program routines and monitor safety.
• Complete daily documentation including shift reports, staff notes, and census tracking.
• Supervise visits, mealtimes, and client activities; support group sessions and therapy homework as needed.
• Coordinate transportation and assist clients with community support groups.
• Report incidents to a supervisor and ensure timely event reporting.

Education

High school degree or equivalent

Valid driver's license, reliable transportation, and proof of auto insurance

Experience in residential behavioral health setting

Job description

If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team! The Direct Support Professional assists clients with the daily routine of the program and monitors client safety. Responsible for providing opportunities for recreation and education. This position also has primary responsibility for all non-billable tasks that are necessary for efficient unit functioning and client safety. The Direct Support Professional is a positive team player that promotes a culture of inclusion and participation.

Required Education And Experience

• High School degree or equivalent
• Valid driver’s license, reliable operating transportation, and proof of current auto insurance

Preferred Education And Experience

• Experience working in a residential behavioral health setting

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Ensure the proper procedure is followed during the intake process
• Ensure intake and discharge paperwork is complete and accurate
• Ensure clients are familiar with and support them in following the Client Handbook
• Complete all required daily documentation timely and accurately including shift reports, staff notes, daily census tracking, etc.; maintain check-out log for electronics, scissors, razors, and other identified items
• Assume medication duty in the absence of a nurse and ensure completion of the self-administration medication records
• Monitor, track, and record the physical presence and safety of each client as designated by the phase of treatment and clinician’s instruction; ensure client withdrawal checks are performed as indicated by the treatment team
• Monitor and maintain unit supply inventory and restocking, intake/discharge packets, and client orientation folders
• Supervise visitations, and client telephone privileges, and implement safety procedures
• Supervise mealtimes and ensure clients’ snacks are distributed as required
• Ensure all incidents are reported to a supervisor and completion of event reporting is timely
• Ensure shift reporting is completed at the beginning and end of every shift and staff notes are entered for any client concerns that occur during the shift
• Ensure client drug screens and room searches are completed as required
• Monitor the completion of the client’s daily chores and provide supplemental cleaning as needed to ensure the cleanliness of the unit; ensure client rooms are cleaned following discharge
• Ensure activities calendar and curriculum schedule are being followed and provide leadership in recreational and educational group sessions; provide support to clients beyond group therapy and assist them with therapy homework as needed; assist Clinicians with program needs
• Participate in client staffing as assigned
• Act as a resource liaison and support the client in communicating referral needs to the clinician when appropriate
• Provide transportation as needed
• Support clients in attending community support groups and encourage them to connect with group members for additional support
• Perform other duties as assigned by the Program Supervisor or designee

While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.

New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.