Direct Support Professional

Behavioral Health Network, Inc.; Holyoke (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical

Dental

Vision

Employee assistance programs

Job summary

Behavioral Health Network (BHN) is seeking a Residential Support Specialist to assist individuals with developmental disabilities in group home settings, promoting independence and community inclusion.

The role focuses on daily living support, health monitoring, medication assistance, crisis response, and engagement in community activities, rooted in BHN's HEART values and commitment to dignified care.

Responsibilities

• Assist and monitor daily living activities to promote independence.
• Monitor individuals' overall health and well-being
• Provide support with medication administration and related documentation
• Deliver crisis intervention and emergency support when needed
• Initiate and encourage community activities and foster social support networks
• Ensure quality of life through empowerment, safety awareness, dignity, and respect

Education

High School Diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Direct Support Professional to join our Developmental Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You'll Do:

As a Residential Support Specialist, you will play a vital role in supporting individuals with developmental disabilities in group home settings, promoting independence, dignity, and community inclusion.

Responsibilities include:

• Assist and monitor daily living activities to promote independence, competency, and decision-making
• Monitor individuals' overall health and well-being
• Provide support with medication administration and related documentation
• Deliver crisis intervention and emergency support when needed
• Initiate and encourage community activities and foster social support networks
• Ensure quality of life through empowerment, safety awareness, dignity, and respect

What You'll Need:

• High School Diploma or GED required
• Six months of human services experience preferred
• Valid driver's license and reliable vehicle required
• Commitment to client empowerment, human rights, and community integration
• Ability to complete all required training provided by BHN

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Pay: $21 per hour