Direct Support Professional

Providence Home Care; Fargo (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance options

Paid time off (PTO)

Retirement plan options

Training and professional development

Wellness-focused supports

Job summary

Providence Home Care is seeking a Direct Support Professional to assist individuals in Fargo, ND with daily living, health maintenance, and individualized plans. You will work in private homes, day sites, vehicles, and community settings, promoting safety and independence while delivering respectful, person-centered care.

Responsibilities include writing records, follow-up on plans, and coordinating with supervisors.

Qualifications

• Must be 18+ years old.
• High school diploma or GED.
• Pass fingerprint background check (ND CBCU); MN site requires additional background check.
• Able to read, write, and understand English to follow plans & record data.
• Valid driver’s license and auto insurance if driving is required.
• Complete PHC/state training on timelines, HIPAA, abuse/neglect reporting, CPR/First Aid, and medication administration.
• Reliable, patient, and caring with good judgment in stress.
• Preferred: experience with IDD or caregiving/healthcare/education.
• Preferred: CPR/First Aid, CNA, or medication certification.
• Preferred: comfortable with electronic documentation on computer/phone.
• Physical: lift/transfer up to 50 lbs; stand, walk, bend, kneel for long periods.
• Work environment includes homes, day programs, vehicles, and community settings; shifts may include overnights/weekends/holidays.

Responsibilities

• Provide day-to-day support aligned with individualized plans and goals.
• Assist with personal care and daily living activities.
• Follow health, safety, and support protocols, including medication administration.
• Maintain accurate written records and document electronically.
• Support community participation and skill-building activities.
• Monitor condition changes and report concerns promptly.
• Respond to emergencies per PHC procedures.
• Participate in required trainings and maintain HIPAA compliance.

Skills

Patience

Clear communication

Reading & writing English

Reliability

Emergency response calmness

Education

High school diploma or GED

Job description

Providence Home Care is hiring a Direct Support Professional in Fargo, ND to support people in achieving safe, meaningful, and person-centered daily living. You will work directly with individuals in private homes, day program sites, vehicles, and community settings—helping them build routines, maintain health and safety, and follow individualized plans.

Success in this role means providing reliable, patient support; completing required documentation accurately and on time; and responding calmly and effectively in emergencies while meeting all training and compliance expectations.

Duties & Responsibilities

• Provide day-to-day support aligned with individualized plans and person-centered goals.
• Assist with personal care and daily living activities while maintaining dignity and respect.
• Follow health, safety, and support protocols, including medication administration requirements.
• Maintain accurate written records and complete electronic documentation using a computer or phone.
• Support individuals in community participation and skill-building activities.
• Monitor for changes in condition or behavior and report concerns promptly.
• Respond to emergencies quickly and follow PHC-approved crisis and safety procedures.
• Participate in required training on state and PHC timelines, including HIPAA and vulnerable adult reporting.
• Support a safe environment by identifying hazards and taking appropriate action.
• Communicate clearly and professionally with supervisors, team members, and people supported.

Requirements

• At least 18 years old.
• High school diploma or GED.
• Pass a fingerprint-based background check through the ND Criminal Background Check Unit (CBCU) and, for Minnesota sites, a Minnesota DHS background study, before working with people supported; PHC re-runs background checks annually.
• Able to read, write, and speak English well enough to follow plans and complete written records.
• Valid driver’s license, current auto insurance, and an acceptable driving record (for positions that include driving).
• Complete all required training on the timelines set by PHC and the state, including orientation, abuse/neglect and vulnerable adult reporting, HIPAA, CPR/First Aid, and medication administration.
• Reliable, patient, and caring, with good judgment in stressful situations.
• Preferred: Experience supporting people with intellectual or developmental disabilities, or in caregiving, healthcare, or education.
• Preferred: Current CPR/First Aid, CNA, or medication certification.
• Preferred: Comfortable using a computer or phone for electronic documentation.
• Physical requirements: Able to lift, push, or transfer up to 50 pounds, and to stand, walk, bend, and kneel for long periods.
• Work environment: Work occurs in private homes, day program sites, vehicles, and community settings; shifts may include overnights, weekends, and holidays.

PHC provides reasonable accommodations to qualified people with disabilities.

• Health insurance options
• Paid time off (PTO)
• Retirement plan options
• Training and professional development opportunities
• Wellness-focused supports

Providence Home Care is an equal opportunity employer. Employment with PHC is at will. This job description is not a complete list of duties, and PHC may change duties as needs change.