Direct Support Mentor

RHA Health Services, LLC; North Carolina; Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

PayActiv

Employee perks & discount program

Paid Time Off

Health insurance

401(k) retirement plan

Wellbeing programs

Free CPR/First Aid training

Job summary

RHA Health Services is seeking a Direct Support Mentor in North Carolina to provide support to individuals with intellectual and developmental disabilities and related mental health and substance use challenges in residential and day settings. You will mentor Direct Support Employees and ensure adequate staff coverage.

The role emphasizes person-centered planning, assisting with daily living activities, promoting dignity and choice, and training new staff under supervision from the Residential

Qualifications

• Must have a High school diploma or GED.
• Prefer experience working with IDD individuals.
• At least one year of experience working with the population served.
• Must have a valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage.
• Must maintain proficiency in company sponsored training and certifications and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications and other core competency training as required by future regulations.

Responsibilities

• Assist people supported to identify personal outcomes that best suit their interests, cultural background, and desires for the future.
• Assist the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized.
• Promote people supported goals, dignity, respect, independence, and quality of life.
• Provide opportunities for choice and encourage people supported to make decisions and exercise control.
• Reports incidents of abuse, neglect, or exploitation immediately.
• Maintain cleanliness of group home and vehicles; complete environmental checks and work orders.
• Support with meals, dressing, bathing, grooming, toileting, and activities.
• Help develop healthy personal and social habits.
• Assist with food prep and cleaning of residences and vocational areas.
• Assist in helping people identify valued social roles in community settings.

Job description

Direct Support Mentor Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for people and/or groups of people with disabilities both in residential and day settings by performing and leading by example in carrying out Direct Support job responsibilities. Serves a mentor, trainer, lead and coach to Direct Support Employees. Responsible for carrying out mentorship responsibilities for new Direct Support Employees to ensure thorough training and abilities. Assists with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as necessary due to scheduled staff not being able to work. At certain residences, the employee may be required to reside (sleep over) if he/she works a special schedule and/or work week. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Person Centered Plan. Relies on knowledge, experience, and judgment to complete tasks with supervision and direction from the Residential Team Leader.

Rate of pay: $18.00/hour Sign-on bonus: $3,000.00 First shift with shift coverage duties for all shifts, including weekends.

Responsibilities Include:

• Assists people supported to identify personal outcomes that best suit his or her personal interests, cultural background, and desires for the future.
• Assists the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized.
• Understands and promotes the people supported’s goals, as well as personal dignity, respect, individualism and quality of life.
• Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment.
• Reports all incidents of people supported abuse, neglect or exploitation immediately
• Ensures and assists with the cleanliness of group home by completing Environmental Assessments, work orders for maintenance needs, monitoring cleanliness of company vehicles and keeping home and grounds clean.
• Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests.
• Helps people supported develop healthy personal and social habits.
• Prepares, assists and instructs people supported in food preparation and cleaning of residences and vocational program areas.
• Supports people supported in identifying and acquiring valued social roles in integrated community settings, including, but not limited to opportunities for membership in local groups, clubs, and organizations.
• Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development.
• Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities.
• Trains people supported in self-medication administration according to company policy.

This job description in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or I am directed to perform a specific task by my supervisor.

When I have questions about my responsibilities and/or my job duties, or when I see or hear things that I do not understand, I will consult my supervisor, other members of management.

The ideal candidates for this mid-level position are patient, compassionate, nurturing and have a calming demeanor in times of stress.

Additional requirements for this mid-level role include:

• Must have a High school diploma or (GED).
• Prefer experience working with IDD individuals.
• Least one year of experience working with the population served.
• Must have a valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage.
• Must maintain proficiency in company sponsored training and certifications and privileging as required.
• Maintain CPR and First Aid certification , Med Tech and NCI certifications and other core competency training that may be specified and/or required by future company regulations or service definitions of service being provided
• Depending on service being provided must be clinically supervised by a qualified professional according to supervision requirements as specified by licensure or certification requirements of appropriate discipline or service being provided.
• Must be able to demonstrate proficiency in CPR from floor level.
• Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting.
• Must meet conditions of employment by agreeing to criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check.
• Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives.