Direct Support Manager (Oversees 2 Programs)

Socket.dev; Bear (DE); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Professional & Personal Development

Tuition Reimbursement

Paid Time Off

Job summary

Mosaic is seeking a Direct Support Manager to coordinate and direct operations for Residential/Day Services, including scheduling staff, implementing program plans, and coordinating activities for individuals served.

The role emphasizes coaching, teaching, and mediating to create a supportive, solution-oriented environment while ensuring regulatory compliance and quality care. Strong leadership and collaboration are required.

Qualifications

• Bachelor's Degree in Psychology, Special Education or a related field.
• Experience accepted in lieu of education.
• Minimum of three years of related work experience, with one year of supervisory or management experience.
• Previous experience working with people with developmental disabilities preferred.
• May require CPR and First Aid certification.

Responsibilities

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
• Provide guidance and assist with emergency situations on an on-call basis
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
• Maintain medical, social and programmatic files with detailed and accurate documentation

Skills

Leadership

Teaching

Mediation

Problem-solving

Education

Bachelor's Degree in Psychology or related field

Job description

Base Salary: $64,272

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”

A mediator - you naturally draw people together and are a catalyst for building trusting relationships

A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
• Provide guidance and assist with emergency situations on an on-call basis
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
• Maintain medical, social and programmatic files with detailed and accurate documentation

Extras we think you’ll love:

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

Schedule: Generally Day Hours Monday-Friday/some nights/some weekends/some on call responsibilities/flexibility required.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Qualifications

• Bachelor's Degree in Psychology, Special Education or a related field.
• Experience accepted in lieu of education.
• Minimum of three years of related work experience, with one year of supervisory or management experience. Previous experience working with people with developmental disabilities preferred.
• May require CPR and First Aid certification.

Certifications & Licenses

• Certification in CPR and First Aid required.
• State of Connecticut- DDS Medication Certification Card or the ability to obtain
• State of Connecticut- Valid driver's license, vehicle registration and current vehicle insurance declaration
• MANDT certification may be required for certain states