Direct Support Manager

Humanity Plus Homes; Connecticut; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Professional & Personal Development Op

Tuition Reimbursement

Paid Time Off

Job summary

Mosaic is seeking a Direct Support Manager to coordinate and direct operations of our Residential and Day Services programs. You will schedule staff, implement program plans, and coordinate appointments and activities for individuals served.

You’ll lead and train the direct support team, ensure regulatory compliance, oversee facility and vehicle maintenance, manage on-call emergencies, handle petty cash and purchasing, and maintain thorough medical, social, and program documentation.

Qualifications

• Bachelor's Degree in Psychology, Special Education or related field (experience may substitute).
• Minimum of three years of related work experience, with one year of supervisory/management experience.
• Experience with people with developmental disabilities preferred; CPR and First Aid certification may be required.

Responsibilities

• Bring valuable insights and supervision to the direct support team.
• Demonstrate and train team members to interact with individuals in an emotionally supportive and therapeutic manner.
• Oversee maintenance of the residential facility and vehicles, ensuring compliance with regulatory and accreditation standards.
• Provide guidance and assist with emergency situations on an on-call basis.
• Manage petty cash funds and other financial accounts, and purchase groceries and supplies.
• Maintain medical, social and programmatic files with detailed and accurate documentation.

Skills

Leadership

Teacher

Mediator

Creative problem-solving

Education

Bachelor's degree in Psychology

Bachelor's degree in Special Education

Job description

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

• A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
• A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
• A mediator - you naturally draw people together and are a catalyst for building trusting relationships
• A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
• Provide guidance and assist with emergency situations on an on-call basis
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
• Maintain medical, social and programmatic files with detailed and accurate documentation

Extras we think you’ll love:

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

Schedule: Generally Day Hours Monday-Friday/some nights/some weekends/some on call responsibilities/flexibility required.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Requirements

• Bachelor's Degree in Psychology, Special Education or a related field. Experience accepted in lieu of education.
• Minimum of three years of related work experience, with one year of supervisory or management experience.
• Previous experience working with people with developmental disabilities preferred. May require CPR and First Aid certification.

Certifications & Licenses

• Certification in CPR and First Aid required.
• State of Connecticut- DDS Medication Certification Card or the ability to obtain
• State of Connecticut- Valid driver's license, vehicle registration and current vehicle insurance declaration
• MANDT certification may be required for certain states