Direct Service Worker

Advocates; Southborough (MA); Hybrid; USD 21,025 - 29,945; Full time

Job summary

Advocates is looking for a Direct Service Worker in Southborough, MA to support individuals facing mental health and substance use challenges. This entry-level role includes supervising daily activities, providing guidance, and managing medications. A Bachelor’s Degree or a High School Diploma with relevant experience is preferred. The position offers a hybrid schedule consisting of morning and evening shifts. Advocates values diversity and fosters an inclusive community for all employees.

Qualifications

• Must hold a valid driver's license and have access to an operational vehicle.
• Demonstrate understanding of serving culturally diverse populations.

Responsibilities

• Support individuals experiencing mental health and/or substance use challenges.
• Document progress towards treatment plans.
• Communicate program participant's progress and mental status.
• Monitor and document medication administration.
• Participate in the development of treatment plans.

Skills

Excellent interpersonal skills

Strong written communication

Judgment skills

Ability to utilize basic computer applications

Coaching skills

Strong verbal communication

Education

Bachelor’s Degree or High School Diploma with one year related experience

Job description

Overview

Starting rate: $18.50/hour

Come join the Advocates team as a Direct Service Worker! In this entry-level role, you will support individuals experiencing mental health and/or substance use challenges. As a Direct Service Worker, you will work collaboratively on a team to supervise the daily activities of program residents. You will provide ongoing support, guidance, and role modeling to program residents, following individualized plans to increase independence and achieve goals. You will also be responsible for medication management, assisting with finances, and helping residents integrate into the community.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Shift

Blended Shift

Additional Shift Details

hybrid schedule made up of a combination of 8a-4p and 2p-10p Tuesday thru Saturday

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with clients that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate program participant's progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to clients.
• Identify and address community integration issues for clients with supervisor’s direction.
• Monitor and document medication administration.
• Ensure a clean, safe and home-like environment for clients.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within the Division's expected timelines
• Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
• Provide crisis intervention and access emergency services as needed.

Qualifications

• Bachelor’s Degree; or High School Diploma or equivalent degree and one year of related experience.
• Excellent interpersonal, judgement and coaching skills.
• Strong written and verbal communication skills.
• Ability to utilize basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment.
• Excellent written and verbal communication.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Mental Health, Counselor, psychiatric rehabilitation, behavioral services