Direct Service Worker

Advocates; East Walpole (MA); On-site; USD 21,025 - 29,945; Full time

Job summary

Advocates in East Walpole, MA is hiring a Direct Service Worker to support individuals dealing with mental health and substance use challenges. In this entry-level position, you'll work collaboratively to help residents with daily activities, provide medication management, and foster community integration.

The ideal candidate will have a strong desire to work in a client-centered environment and possess excellent interpersonal and communication skills. A Bachelor’s degree or a High School Diploma with relevant experience is required.

This role operates Sunday through Thursday, from 8 AM to 4 PM.

Qualifications

• Must hold a valid driver's license and have access to an operational vehicle.
• Ability to work in a fast-paced, client-centered environment.

Responsibilities

• Support individuals experiencing mental health and/or substance use challenges.
• Monitor and document medication administration.
• Provide ongoing support and guidance to clients.
• Participate in treatment plan development and staff meetings.
• Maintain a clean and safe environment for clients.

Skills

Excellent interpersonal skills

Strong communication skills

Ability to utilize basic computer applications

Coaching skills

Education

Bachelor’s Degree or High School Diploma with 1 year experience

Job description

Overview

Starting rate:$18.50/hour

Come join the Advocates team as a Direct Service Worker! In this entry-level role, you will support individuals experiencing mental health and/or substance use challenges. As a Direct Service Worker, you will work collaboratively on a team to supervise the daily activities of program residents.You will provide ongoing support, guidance, and role modeling to program residents, following individualized plans to increase independence and achieve goals. You will also be responsible for medication management, assisting with finances, and helping residents integrate into the community.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Shift

First Shift

Additional Shift Details

Sunday through Thursday 8a to 4p

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with clients that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate program participant’s progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to clients.
• Identify and address community integration issues for clients with supervisor’s direction.
• Monitor and document medication administration.
• Ensure a clean, safe and home-like environment for clients.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines
• Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
• Provide crisis intervention and access emergency services as needed.

Qualifications

• Bachelor’s Degree; or High School Diploma or equivalent degree and one year of related experience.
• Excellent interpersonal, judgement and coaching skills.
• Strong written and verbal communication skills.
• Ability to utilize basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment.
• Excellent written and verbal communication.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Keywords: ACCS, direct care, direct support, residential counselor, residential support, group home, group living environment, GLE