Direct Service Provider

Priority Dispatch Corp.; Wasilla (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Mat-Su Services for Children & Adults (MSSCA) in Wasilla, AK seeks a Direct Support Provider (DSP) to support individuals with intellectual and developmental disabilities. Schedule: Mon-Fri 9:00 AM–5:00 PM.

You will assist with daily living, mobility, community activities, and individualized care plans, while maintaining documentation and communicating with families. You will also promote independence, advocate for rights, and respond to emergencies using CPR/First Aid when needed.

Qualifications

• High School diploma or equivalent preferred.
• Experience supporting individuals with disabilities is preferred.
• Proficient with standard computer OS and Microsoft Office; able to navigate online databases.
• Ability to read instructions and document accurately.
• Physical ability to lift 50+ pounds; valid Alaska driver’s license with two years driving experience required.
• Must pass background checks and maintain confidentiality per HIPAA rules.

Responsibilities

• Provide person-centered support to promote independence and quality of life.
• Assist with daily living, community activities, and individualized care plans.
• Assist and supervise guardian-approved self-medication administration.
• Assist with mobility and transfers; use wheelchairs and walkers as needed.
• Maintain accurate documentation and progress notes; communicate with families and case managers.
• Respond to emergencies using CPR/First Aid as required; follow safety policies.
• Participate in trainings and certifications; work independently and in teams.

Skills

Effective communication

Time management

Microsoft Office

Documentation skills

Interpersonal skills

Reading comprehension

Education

High School diploma or equivalent

Tools

CPR/First Aid Certification

Job description

Position Summary: The Direct Support Provider (DSP) provides compassionate, person-centered support to individuals with intellectual and developmental disabilities served by MSSCA. The DSP promotes independence, inclusion, and quality of life by assisting with daily living activities, community engagement, and individualized care plans. This role is essential to fulfilling our mission and empowering individuals with disabilities.Schedule: Monday - Friday 9AM - 5:00PMEssential Functions and Tasks:Understand, practice, and promote the vision and core values of Mat-Su Services for Children & Adults.Support individuals with learning, habilitative, and life skills working towards their goals.Assist and supervise consumers with guardian approved self-administration of medications.Assist with mobility, including use of wheelchairs, walkers, and transfers as needed.Encourage and support participation in community activities, social outings, volunteering and employment programs.Promote and model respectful and inclusive behavior in all community settings.Implement, follow, and adhere to individual service plans consistently and compassionately.Maintain accurate documentation of services provided, incidents, medication assistance, and progress notes.Communicate effectively with families, guardians, case managers, and other support team members.Ensure the safety and well-being of individuals at all times, following agency policies and state regulations.Advocate for the rights, dignity, and personal choices of the consumers.Respond to emergencies using first aid, CPR, or approved intervention and de-escalation techniques as needed.Ensure compliance with required annual trainings and certifications.Other duties as assigned.QualificationsEducationHigh School diploma or equivalent preferred.ExperiencePrior experience in supporting individuals with disabilities preferred.Knowledge, Skills and Abilities RequiredProficient with standard computer operating systems. Ability to navigate Microsoft Office Suite, online databases, and other programs and websites as required.Ability to read instructions and make appropriate documentation.Ability to communicate with the consumer assigned and with the supervisor.Proficient time management and organizations skills.Ability to perform simple math functions.Effective oral and written communication.Ability to safely operate a motor vehicle inWillingness and ability to attain a CPR/First Aid Certification.Can maintain confidentiality while understanding and complying with requirements of mandated reporting, duty to warn, HIPAA, and other limits to confidentiality.Have the willingness and ability to work outside of normal business hours as well as Holidays and weekends as needed.Ability to lift 50+ pounds to physically manage individuals who must be lifted or repositioned.Ensure compliance with all MSSCA required ongoing trainings, certifications and background checks.Demonstrate the ability to work both independently and as part of a team.Possess or the ability to obtain a current and valid driver’s license.Driving record to be assessed by HR.Licensure, Certification, Registrations and pre-hire requirements: A current TB test, valid Alaska driver’s license with two (2) years driving experience, and proof of automobile insurance must be submitted prior to employment. Successful candidates must pass federal, state and local background checks Candidate must also provide three (3) verifiable references.Work Environment:Environment: Driving with various road conditions may be required with exposure to a variety of temperatures and walking surfaces. Noise, lighting, and odor levels will vary depending on the community location in which the services are delivered.Hazards: May have exposure to blood and body fluids during the occasional performance of 1st Aid or CPR. Exposure to common household and commercial cleaning products and chemicals. This position may require de-escalating verbally or physically aggressive individuals. Unpredictable interactions with the community members are also possible.