Direct Market Manager - Lifeline and ACP Expert (Massachusetts - Cambridge)

ThinkTank, LLC; Cambridge (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

ThinkTank, LLC seeks a motivated Direct Market Manager in Massachusetts - Cambridge to lead customer enrollment for Lifeline and ACP services. This role emphasizes sales strategy, team management, and innovative outreach, offering a competitive compensation package and the opportunity for significant career growth. Ideal for self-starters with a passion for community connectivity and entrepreneurial aspirations.

Benefits

Competitive compensation package with performance incentives

Comprehensive training and professional development opportunities

Career growth prospects within ThinkTank LLC

Qualifications

• Experience in management or supervisory roles in direct sales or marketing.
• Demonstrated success in sales and marketing within Massachusetts - Cambridge.
• Effective leadership, recruitment, and training skills.

Responsibilities

• Lead efforts to enroll new customers into Lifeline and ACP services.
• Recruit, train, and manage a team as operation expands.
• Manage inventory and ensure compliance with FCC and USAC regulations.

Skills

Leadership

Sales

Marketing

Communication

Analytical Thinking

Problem-Solving

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Direct Market Manager - Lifeline and ACP Expert (Massachusetts - Cambridge)

ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in Massachusetts - Cambridge. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in your designated territory.

Key Responsibilities:

• Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
• Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
• Strategic Location Scouting: Identify and secure optimal Partner locations within Massachusetts - Cambridge to maximize service outreach and customer accessibility.
• Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
• Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
• Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
• Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
• Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
• Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
• Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
• Team Leadership: Cultivate a collaborative and high-performing team environment.
• Operational Coordination: Manage all logistical components of the enrollment process effectively.

Ideal Candidate:

• A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
• Passionate about connecting communities to essential Lifeline and ACP services.
• Demonstrated success in sales and marketing within the territory of Massachusetts - Cambridge.
• Strong understanding of the local area for strategic partner location scouting.
• Proven leadership in managing and motivating teams.

Qualifications:

• Experience in management or supervisory roles, preferably in direct sales or marketing.
• Effective leadership, recruitment, and training skills.
• Familiarity with telecommunications industry standards and regulations.
• Excellent communication, analytical, and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).

Benefits:

• Competitive compensation package with performance incentives.
• Leadership role in a crucial connectivity expansion initiative.
• Comprehensive training and professional development opportunities.
• Career growth prospects within ThinkTank LLC.

Additional Note:

We offer various programs, including those not requiring inventory management, to fit different operational styles and objectives. This role is ideal for self-starters aiming for steady income and eager to grow their own business.

How to Apply:

We welcome you to apply by submitting your resume and a cover letter, outlining your suitability for this role and your strategy for success in Massachusetts - Cambridge. Become a pivotal part of our mission to provide Lifeline and ACP services in Massachusetts - Cambridge.

ThinkTank Telecom, LLC is dedicated to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristics protected by law.